ProductBridge - AI-native customer support and feedback agent
Most teams run a helpdesk, a feedback board and a survey tool, then copy between them all week. ProductBridge is one system.
An AI agent answers support chats from your help center, calls your APIs via tools, workflows and MCP, and hands off when it should. Every chat, survey and vote is captured, deduplicated and scored by reach and revenue, so your roadmap runs on evidence, not opinions. Ship it and everyone who asked is notified. MCP for Claude, ChatGPT and Cursor. Flat pricing, free plan.
Replies
Fynix
Congratulations on the launch @hareesh_vemasani @rohithreddy kudos to the team
ProductBridge
@ankur_helak Thank you so much! Means a lot to the team. Really appreciate your support 🙌
1752vc Pitch Deck Analyzer
Congrats on a great product, Hareesh and team. One of the biggest challenges we’ve faced with AI customer support agents is keeping the knowledge base up to date and ensuring that new information is reflected in customer conversations. In the past, someone asked a question that was slightly different from the usual ones, and the agent provided an outdated answer. Does ProductBridge include checks and validations to prevent this?
ProductBridge
@tmaleh_ Thanks! That’s a very real concern.
ProductBridge lets you control which sources the agent uses, show sources in replies, and test questions with different wording before going live. Website content can be refreshed manually or on a schedule, and new Q&A snippets are picked up within minutes.
These controls help reduce outdated answers, but they don’t guarantee every answer is correct. Keeping the source content current still matters.
PaymentKit
Great launch! Super helpful to have everything in one place. Congrats team!
ProductBridge
@diego_vidal10 Thank you! Glad that resonates 😊 We’ve put a lot into bringing it all together. Really appreciate the support!
TruGen AI
Looks interesting, Congrats on the launch!
ProductBridge
@harigovind11 Thanks a lot!
Great to see that the team listened and built in more continuity for customer records and closing the loop. Congrats on the launch!
Bitrise
Congrats on the launch! I'm wondering how it is different from the AI agents that support companies provide?
Bitrise
really curious to know your product differentiation :) thx
Zennbox
One of the greatest challenge that I faced is getting geniune feedback from users and acting on them. Emails and surveys are the one that I reply upon and I think this will help me streamline my workflow. Nice product. Congratulations on the launch.
AINA
Great day!
You guys did an amazng job. Did you manage to bring in any new users today or get some valuable feedback?
Let's Trip
All the best
Cortex
The integration with MCP sounds like a huge time saver for developers using Claude and Cursor.
ProductBridge
@nick_csu Thanks! That’s the idea 😊 You can check customer feedback and create or update roadmap items right from Claude or Cursor. Fewer tabs, more context while you’re building!