Hiten Shah

ProfitWell Benchmarks - See how you stack up against other subscription products.

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ProfitWell Benchmarks intelligently aggregates financial metrics data from over 10k subscription companies across B2B and B2C SaaS, Subscription E-Commerce, Media, and more. It takes 2 minutes to setup by connecting to Stripe, Chargify, Recharge, Braintree, Recurly, Chargebee, or Zuora.

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Hiten Shah
Benchmarks can be tricky to incorporate into a product. The team at ProfitWell has done a fantastic job making the tricky really useful. If you've got a subscription business, you'll want to check this out. And it's free plus connects directly to your billing system. No excuses!
Neel Desai
@hnshah πŸ™πŸΎ Appreciate the love Hiten.
Jerre
We’ve been using Profitwell's new benchmarks product for a while now. Great to see how our financial metrics stack up against 14k other companies - highly recommend! πŸ‘Œ
Neel Desai
@jerre_baum Thanks for the feedback here Jerre - so glad you get value from seeing how you stack up against others.
Abagail Sullivan
All in the name of uncovering subscription truth. (Plus two min setup? Next question.)
Neel Desai
@abagail_sullivan The endless, pursuit of truth.
Shannon Maloney
There's so much value in being able to see how you're stacking up to industry standards. So excited to dive into this newest feature!!
Neel Desai
@shannon_maloney Thanks for the love Shannon - let us know what you think once you dive in!
John Mangini
I have been using the internal beta of Benchmarks and it is great. Understanding how you stack up against your peers is so valuable. I'm already excited for whatever our product team is working on for 2020!
Neel Desai
@john_mangini Who let you in the early access crew? ;) Always appreciate the feedback John - has helped us make sure it's both relevant and timely.
Mary Matton
This is helpful in so many ways - as a marketing team member of the PW crew, it's a user-friendly way for me to go in and see at a glance how we're doing whenever I want. Not just for the product folks ;)
Danette Acosta
@mary_mallard I agree. Helpful in so many ways.
Mike Ritchie
?Makers Nice work! Seeing LTV and Churn for our segment / price point is particularly helpful. Is the churn number accounting for companies with negative churn? I'm seeing 6.5% for November in b2b (link below). Also, how do we get to the comparison charts in the screen shots (e.g. "your avg LTV of $x falls in the y% quartile). I don't see those in the benchmark section of the app. https://twitter.com/mike_seekwel...
Neel Desai
@mike_seekwell Thanks Mike! The churn number you see there does not take into account negative churn. That is a pure voluntary or delinquent churn rate. However, you can get a sense of negative churn from looking at Retention rate. This factors in new + upgrades +reactivates - downgrades - churn. Will email you directly for the company comparisons sections.
Andrew Gierer
This takes the core ProfitWell Metrics to another level! Awesome product here.
Matt McCausland
Benchmarks are extremely helpful for understanding if there's room for improvement. Great for us might only be good by industry benchmarks and we definitely need to know that.
Neel Desai
@idiotbanter Thanks Mike! That's the key - finding out what you actually need to improve so you can focus more on that :)
Neel Desai
@idiotbanter Pumped to hear this will be be helpful to you guys Matt! Keep me posted on any feedback / improvements you'd like once you get a chance to explore.
Wilson Sadowski
First thing I explored was the relationship between ARPA and churn in B2B SaaS. And what do you know, I had the data within a couple clicks! Grateful to have the ability to jump into these data, and for free :0
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