Resoume 2.0 - Create a beautiful personal website and resume

Looks really great and there's been a lot of care and detail put into the design. However, there are some SERIOUSLY frustrating UI issues that nearly made me go HULK SMASH my keyboard through my monitor -- so this isn't necesarily something I would use immediately (I'll stick with Cake Resume). But, that doesn't mean that I wouldn't purchase the Beyond package with the hopes that some of these initial growing pains will be cleared up over time. Yes, it is really that good looking.

I signed up through my google account and paid money for Essential package. I have started working on my resume with out the water mark . After 2 days, it says, the account is not recognized and I don't have access to my resume nor anything else . Can you look into this ASAP keerthika/koka@gmail.com is my gmail account .