Retain AI by Remarkable AI is a fully automated way for ecommerce brands on Shopify to turn one-time shoppers into repeat customers. 90 days after a customer purchases, Retain AI generates and sends personalized emails to drive repeat orders for you.
Hello Product Hunt Community!
I’m Sreya, product manager @ Chatdesk. I'm excited to introduce Retain AI by Chatdesk, a fully automated solution designed to help consumer brands on Shopify turn one-time shoppers into loyal, repeat customers. To start using our app, simply click install here (https://apps.shopify.com/retain-ai) and get started in a few steps.
Brands often invest heavily in acquiring new customers, but retaining them is just as crucial. That's why we developed Retain AI. Our tool automatically creates and sends personalized, 1:1 emails to your customers 90 days after their purchase, encouraging them to return and shop again.
Here’s what makes Retain AI stand out:
Personalized emails in three clicks: Start sending with no work on your part. AI segments and chooses customers most likely to repurchase and generates personalized messages with images and promo codes.
Requires no experience or marketing team: This product works particularly well for small businesses who may have less experience with email marketing and want to focus on building out their products. Let us take care of crafting and sending emails for you!
Proven results: Brands using Retain AI see conversion rates far exceeding typical email marketing campaigns.
We built Retain AI because we believe in the power of personalization and want to make it easier for brands to foster long-term customer relationships. We would love to hear your thoughts and feedback so we can continue to refine and improve the product. The app is free until your first conversion so you don’t start paying until you see value.
If you have a Shopify store and are interested in beta testing our app, please email us at support@getretain.ai and we’ll be in touch soon.
Thank you for your feedback @owenfar! In our work with over 1,000 ecomm brands at Chatdesk, we’ve found that retargeting customers who haven’t purchased in 90 days allows for peak winback rates. It’s on our roadmap to allow more personalization for customers who want to adjust these dates. Chatdesk also offers additional segmentation options for brands with more flexibility. Let me know if you’re interested!
Amazing work @sreya_guha! The promise of personalized winback emails in just three clicks is a significant advantage for eCommerce brands. I'm particularly interested in how Retain AI segments customers for these emails. Is there any customization available for different customer behaviors or preferences?
Thank you @renchu_song! Segmentation has been a main focus for us at Chatdesk. We’re currently working towards adding segmentation preferences for customers through RetainAI. If you’re looking for further segmentation and/or retention tools, feel free to reach out to me at support@getretain.ai.
Hey @kyrylosilin!
Thanks for the support! Chatdesk does have existing tools that focus on customer retention on social platforms. RetainAI by Chatdesk was created as an extension of our current suite of products with small businesses in mind. We hope to be scaling to social in the future.
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This is a true example of identifying a little issue and developing a solution around it; as an AI product creator, I must recognize your thought process, even though a comparable tool has already been produced. However, this will considerably improve the ecommerce client retention ratio.
Thank you! We’ve been compiling feedback from the ecommerce brands we support at Chatdesk and have still found this to be a pain point for many. Effective solutions for little issues can go a long way!
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Retain AI sounds like a game-changer for any Shopify store! I love how it caters to businesses of all sizes.
Seems to bridge the gap between big and small brands! Can’t wait to see how it evolves! 🌟
Congrats on the launch! 🎉 Targeting and retaining customers is a bright idea especially with so many products and services emerging left and right in the market, it is all the more important to make sure we connect with our customers in a personal level through which this tool comes in to help! 🤩
Thank you for supporting our launch! Building and maintaining relationships with customers is so important and something we really wanted to target.
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Congrats on the launch @sreya_guha and team! Love how this is a simple app to install for the Shopify users.
I love how you can see revenue generated by Retain AI's winback emails. Maybe it would be cool to have A/B testing capabilities to test out which copies/designs/layouts/offers/timing to send out those emails.
Thanks for checking us out @tonyhanded and for the feedback! Having A/B testing would be a really interesting feature that would help store owners test out different strategies.
Congratulations, this app is a game-changer, @sreya_guha! The interface is so easy to use, and the performance is excellent. I’m excited to see how it enhances my work routine. I’ll be telling my friends and would love to stay connected on LinkedIn!
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