Victoria Mumford

I built a free calculator that shows you what broken software is actually costing your business

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Hey everyone, I'm Victoria, founder of Mumford Advisory and I am new to Product Hunt! Happy to be here and share this experience with the community.

I spent years in technical escalation at Shopify and Thinkific and I kept watching the same thing happen. A platform or internal tool issue would sit unresolved. Someone would build a workaround and six months later that workaround was just how the job got done.

I started to calculate how these workarounds impacted operational cost. One example I encountered was a three minute CRM fix, five times a day, across 20 employees at an average wage of $50 an hour. That's $78,000 a year disappearing into a workaround that hadn't been resolved or tracked.
I noticed a pattern where companies are moving towards reducing their total yearly budget spent on software. My tool will help them achieve that.

I built a free calculator that does that math for any business to use. No signup required. You put in the platform or software name, how long the workaround takes, how often it happens across your team, and your average wage hourly rate. It spits out your annual, monthly and weekly costs in operational debt.

Then our paid product is Platform Decision Verdict which is a decision framework for what to do once you have your numbers in hand: Escalate, wait, stabilize the workaround, re-evaluate the platform, or start preparing to move. These are five clear verdicts so the decision doesn't turn into a three week internal debate between teams or operations.

Early Access is open now at mumfordadvisory.com and I'm launching properly on Product Hunt soon.

Free calculator: mumfordadvisory.com Full framework: mumfordadvisory.com/verdict

Looking for three case study partners

I am offering three free engagements in exchange for an honest review of the experience.

Here is what that looks like:

You bring up to three active platform issues your team is currently navigating. Over six weeks we work through them together using the Platform Decision Verdict framework. One focused session per platform. At the end you walk away with a documented verdict you can take to your leadership or share with stakeholders.

You get the full framework at no cost and direct advisory support applying it to your real situation.

In return I ask for a LinkedIn recommendation, or a short written testimonial for my website, and permission to reference the engagement anonymously as a case study. If you are open to being named that is always welcome but never required.

If this sounds like something your team could use right now drop a comment or send me a message.

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