The fastest way to support customers. Instead of scheduling a Zoom meeting, simply send a video request link to your customer in Gmail, Intercom, Zendesk, or anywhere. They can instantly record themselves or their screen - no install needed!
This is amazing and has so many use cases! Not only would we use this to request visual examples from customers of issues they encounter, but also while people use our live chat feature in our product, they could mention an issue/question on our website and we send them a link instantly without the privacy concern of taking over their screen live! Great addition to your product suite, Bethany and the entire team!
stoked you're excited about this @drew_sheahan š this is just the beginningg for this feature. so as you use this, let us know any feedback so we can improve it š¦ š
I love this product so much, being able to quickly do recordings for my team members and get client testimonials easily. You can do so much with this. Actually shared this product with my audience as well. So glad to have connected with @bethstachenfeld and glad to connect with her mission
Brilliant idea - and a massive pain-point. Not just useful for business - I'd like to try (š¤š¤š¤š¤) with my 85 year old Grandmother, when she runs into computer issues šš§š»š... got any reviews of this use case @isaac_peraza@wilbertsepulveda@brandonesc@bethstachenfeld@joseph_chambers ?
SendSpark is a solid product, I'm so happy using it to communicate with customers through video. You can collect testimonials easily with their request feature, also, giving users the chance to take action is possible with their CTA feature.
I consider SendSpark a solid alternative to Loom. And if they include the Bubble Feature it can definitely become an alternative to VideoAsk.
This is a smart company run by smart people. So be smart and start using SendSpark!
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