Spike.sh - Get a phone call, SMS & Slack alerts when users are affected

Very good product Instant resolutions Eager to help Receptive always

Simple. Doesn’t strain your eyes. Good product. Well done.

Good work. The theme and consistency is remarkable.

A must have product in this era where we rely on our online systems to provide a seamless customer experience. Good work

Hello again Producthunt! 🎉 I am back after nearly 2 years with a new product and a new direction on which we have been working full time for the last 6 months. Our goal as a team at Spike.sh is to make sure all indie hackers, growing and small teams never lose out on a customer because of incidents/errors. 🤔 1️⃣ One single incident/error can become the decision-maker for a customer of whether or not to buy our products. This is precisely why I started up phone call alerts for every tool we use with Opsgenie and Pagerduty. I was surprised by the clunky confusing dashboard and the number of hoops I had to jump to setup a simple phone call. At the EOD, all I wanted was one thing -- 📱Call me when some sh*t goes wrong, so I can immediately fix it and keep customers happy. Instead, this is what we got and paid for: ❌ Clunky, bloated dashboard made for enterprises stuck in 2010s ❌ 100s of features we were never gonna use ❌ Excessive reports we never wanted ❌ Oncall setup for which we paid extra ❌ Pay even more since we were not in the US or Canada ❌ Even more confusing pricing , pay extra for more than 25 alerts? first 3 members are free and the next 10 cost $350 😳 ?? This is where our team thought we can do better. While others are focusing on selling to enterprises, we build a product that shifts focus from enterprise to small teams. In less than 5 minutes, Spike.sh integrates with your already existing tools such as AWS, Sentry, Sematext, Healthchecks.io and more.. to bring you alerts when things start to go bad. With timely reliable alerts, you can avoid it from going bad to far worse. We give unlimited alerts - • ☎️ Phone calls • 💬 SMS • 📧 Email • and Slack This way you never miss an alert when your customers are affected. ✅ Unlimited alerts on all channels ✅ Minimal powerful features, ones that you might actually use ✅ Flat pricing per person ✅ One single plan, all features accessible to you ✅ Add any number of integrations you would like, no limit there ✅ Designed with developers in mind Some screenshots of our dashboard 👇

This will in the most simple way help handle the difficult client experiences... every business should look to get this, it will just upgrade your client satisfaction with timely alerts to you of any breakdowns

Very simple and easy Keen to resolve

Simple way to deal with difficulties

It's very good

Well designed and user friendly. Great job.