Spokk lets you collect and reply to customer feedback for your business. Once submitted, a public review will be generated using AI. You can ask your customers to post this review on your review platform of choice (Google My Business, Trustpilot, G2, etc.).
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This is a really good idea! At Francis we've considered a G2 launch for a while now. However, getting the initial 10 reviews is a MAJOR pain, with lots of friction. However, we get lots of positive (private) feedback on our product, but, of course, that feedback (/review) never makes it anywhere public.
How far are you with this project? Might be worth having a chat. Feel free to connect on LinkedIn.
@oliver_bahne Hey Oliver. I think that's a perfect use case to implement Spokk. I'll send you a connect on LinkedIn and we can have a chat. I'm doing this full time and this would be the first release of Spokk. With user feedback, I'll keep adding new features and think about product growth. Thanks!
Congrats to the lunch! I hope you can keep evolving the tool and am waiting for german support.
Let me know if you need help translating to German, Italien or French.
@samuel_pfleumer Thanks. Do you think the language support will be enough for the customer-facing pages? (feedback links) or do you need it for the dashboard as well?
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@samesh13 I‘m confident that the customers pages as for the created review would be perfectly sufficient.
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