Take the dreaded chore out of creating documentation. Onboard new hires, resolve customer issues, and share product updates faster. Documentation that whistles while you work.
@maxwellcdavis Awesome! Let us know if you have any questions or feedback :)
Report
I've been following Tango for the last year and am impressed with their product launch. Will definitely be using this for our startup - Wishing you best of luck Ken & team!
@zacharydewitt Thanks, Zach! We've seen a few core use cases:
- Best practice documentation for process-related tasks (e.g. "How to handle subscription billing issues")
- Reverse shadowing for new hires to get feedback
- Product release notes to keep internal teams apprised of changes
- Customer-facing help docs on Zendesk/Intercom for self-serve issue resolution
- Ad-hoc responses to questions on Slack (e.g. "How do we ...")
Report
Congrats team! You guys are such an awesome group, absolutely love how hard you worked on this one, and the product is super slick too!
Replies
PromoRepublic
Tango
Affiliate Corner
Tango
Bardeen
Tango
Tango
Tango
Tango
Tango
Tango
Tango
Firefly
Tango
Tango