Tettra
AI powered knowledge base and Q&A for teams
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Nelson Joyce

Kai by Tettra - AI powered knowledge base and Q&A for teams

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Tettra
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Tettra is an AI powered knowledge management system that lets teams: 1. Curate important company information into a knowledge base 2. Instantly answer questions in Slack with an AI powered bot 3. Keep your knowledge up-to-date and organized with automation

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Nelson Joyce
Maker
๐Ÿ“Œ
๐Ÿ‘‹ Hi Product Hunt! It's hard to believe it's been 7 years (!) since we launched our first product here. We've seen a lot of change since 2016, but nothing like the past 12 months due to the explosion of AI powered tools. Youโ€™ve likely seen how other knowledge management systems have rushed out AI features to try to improve workflows via text generation, improved spell checking, or suggesting ideas for new articles. While AI generated content can be helpful, we felt that more low quality wouldnโ€™t improve knowledge management systems, but actually make them worse. We see a bigger opportunity to help knowledge managers leverage existing content to make it more findable, accurate, and useful day-to-day. With that in mind, we designed Tettraโ€™s new AI powered Knowledge bot Kai to help knowledge managers with three crucial tasks: 1. Instantly answer repetitive questions in Tettra and Slack, or tap in an expert to answer 2. Tag existing knowledge content with relevant topics, improving search results by making knowledge documents easy to find using plain language, and 3. Preemptively generate reusable Frequently Asked Questions from your existing content to deflect future questions These new features, combined with our existing knowledge management workflows, make it easy for knowledge managers answer their teammates questions quicker and easier than ever. This allows knowledge managers and subject matter experts can focus on their tasks, uninterrupted by unnecessary questions. Happy to answer any an all questions about the company or this new product. ๐Ÿš€ Onward!
Antoni Kozelski
@nelsonjoyce Congratulations to Tettra!๐ŸŽ‰ Your product simplifies information retrieval and increases team productivity!๐Ÿ‘
Josh Spilker
Maker
@nelsonjoyce let's go!
Dharmesh Shah
@nelsonjoyce Congrats on the launch!
Nelson Joyce
Maker
@dharmesh Thanks! I've been following along with the ChatSpot updates as a source of inspiration as well. ๐Ÿ˜Ž
Patrick Campbell
This is wildly cool
Nelson Joyce
Maker
@patticus Thanks PC! ๐Ÿ‘Š
Hiten Shah
Every single feature seems really useful. Love the approach to AI that Tettra is taking. The FAQ feature is particularly useful in my opinion! Nice work, team.
Andy Cook
Maker
@hnshah Thanks for the thoughts, Hiten! The FAQ feature really does feel like magic once you use it.
Nelson Joyce
Maker
@hnshah Thanks Hiten! No greater joy than building useful things. ๐Ÿ˜„
Oscar Morrison
Maker
Hi Product Hunt Community, exited to be there 7 years ago at our first launch and still here today! We have come along way, and really hope you enjoy Kai as much as we do!
Brian Swartz
Seems like a smart approach. We've been playing around with different solutions here and I'm super scared to roll out anything that, if it's wrong, is really wrong. Bad documentation is 10X worse than no documentation at all imho.
Nelson Joyce
Maker
Thanks @brian_swartz - you're 100% correct. Just pointing GPT at a large trove of unstructured documents bares bad results. You need the additional curation and KM layer to get good answers.
Ben Jabbawy
I really really like this Q&A approach, in the place where we all spend our day. Congrats!
Andy Cook
Maker
@jabbawy Thanks for the positive words, Ben! We believe that knowledge management tools need to meet people where they're already working in order for people to actually use them. Our Slack and Teams integrations do just that - They make it easy to get answers right in chat, where most people are already asking their questions.
Kendall Hope Tucker
This is awesome, @nelsonjoyce and @andygcook! It looks sweet. What is powering the backend? Did you hone an AI model on your companies' data? Would love to learn more.
Nelson Joyce
Maker
@andygcook @kendallhtucker Thanks Kendall! Hereโ€™s the OpenAI guide we roughly followed to implement the question answering: https://github.com/openai/openai... We donโ€™t do any training or fine tuning, itโ€™s all done through individual prompts right now. It's a good balance of cost/speed/results.
Jonathan Ranjbar
awesome idea and a useful product for agencies but there is a small issue on your header navigation area please fix it thanks guys BTW love your integrations and it is suitable for my company
Andy Cook
Maker
@jranjbar_1997 Thanks for the feedback on the product, Jonathan. Would also be curious to hear more on what you mean specifically doesn't look quite right with the header navigation. If you're interested in checking out Tettra for sdstudio, then shoot me a message - andy [at] tettra [dot] co
Agnieszka Rybij
๐Ÿ˜น LOL
Such a cute logo, I couldn't pass without saying that haha Congratulations on todays launch!! :)
Nelson Joyce
Maker
@agnieszka_rybij Thanks! We love the Kai avatar too. We'll have some stickers printed up soon, maybe I can send you one.
Agnieszka Rybij
@nelsonjoyce I would love that!! ๐Ÿฅน
Jim ONeill
We've been using Tettra for years and it just works. Kai will finally unlock the value of our years of content for our team. I'm excited to have it power our team.
Andy Cook
Maker
@jim_oneill Thanks so much for the support as a customer, Jim. We're excited to hear your feedback on Kai as you use it more too.
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