Your AI chatbot knows your customers' orders before your agents do

One thing I wanted to highlight that I think is really useful for e-commerce teams: when a customer writes in asking about their order, the AI chatbot automatically pulls their Shopify or WooCommerce order data and responds with the actual order status, tracking info, or return details.

No templates, no canned responses. The AI reads the real data and writes a proper answer. And if it can't handle it, it hands over to a human agent with the full context already there.

And the best part? You have the option to bind your own OpenAI / Anthropic API key, so you have full control. Optionally you can use our built-in bot powered by Claude, which comes with every package we offer for free.

Has anyone else tried this with their store? Curious how it compares to what you were using before.