Wing - A phone carrier that is actually nice to you.

I spent 71.15 I upgraded 33 dollars to unlimited paid it December 5th and December 8th paid another 38 dollars and no data total I paid them 71.15 for just phone service

I paid 70$ for no service at all. Could never get hooked up to use plan purchased. Denied a refund. Don't make the mistake I did. Do not give them any money. Just wing that sim card out the door

Wing. What can I say about wing? A lot. And none of it good. We joined wing right from the beginning of its creation. They promised a lot, with little ability and resources to be able to deliver. Let me just tell you about my personal life experience with the worst phone company I’ve ever had. Let me preface this by saying, I’m easy to please. I don’t leave bad reviews typically and a lot of the time I can say, “we’re all human, accidents happen!” But patterns and consistency don’t lie. Firstly, let me at least commend them on their prices. That part of the company is super pleasing. Or at least it would be if we had any cell signal whatsoever, which shocker... we didn’t. Upon ordering our devices through wing, a month went by with no sign, upon contacting wing we get a very unprofessional and obviously untrained agent saying “oh yea, sorry we must’ve forgot to place the order.” More weeks go by and we constantly have to remind them to ship it to us. Then the wrong SIM cards were sent, that was another month or so of waiting for them to do their jobs. It’s like they don’t even have a computer to where they can log and remember orders. For gods sake even a notepad to just remember a single thing. We tried to chalk it up to being a new company still working out the kinks, so we stayed with them in hopes of improvement. Eventually I was eligible for a trade in to receive a newer device. In doing this, my old phone lease would be cleared once my device arrived to them, and my new one would appear for me with the new device. I sent my device in, and after weeks. Nothing. Until I got on to tell my wing agent. Yep, I had to constantly tell the wing agents things they should already know. Another few weeks go by, and they still hadn’t cleared the lease. So here I am, two wing affirm leases, and one device. It took almost a month of constant badgering and reminding them for them to finally locate my “missing” trade-in and clear the lease. Any time we’ve needed to order anything it’s the same thing. With all the work I’ve done FOR them, I deserve a paycheck. Leaving them for a new company was the best thing we did. And don’t worry, Wing won’t make that easy for you either. The agents are incompetent, leave the chat at random because they don’t want to deal with it, forget anything you ever said, fail to reference previous chat logs or orders, the list goes on. Not to mention half the time they can’t form a sentence without numerous errors and bad grammar. If you’re interested in lower prices, I’d highly recommend that you realize you will be getting what you pay for. Pay a little more or even the same for a service like T-Mobile that will give you what you need. Wing is small, but they DO not know what they are doing. Do not go with them unless you want orders forgotten and lost, rude and untrained customer service, and most likely terrible cell service. Also, they’ve removed all avenues for posting reviews now, which is saying something. Good riddance wing!

They couldn't activate my phone, and they ported my number. Which locked up my phone with them and my previous provider. They will not provide me a refund. Have to disputed with visa to do a charge back. Now I have no phone just before the holidays. I have to purchase a new phone. Wing really screwed me up and took my joy out of Christmas. I wouldn't sign up with these people or recommend Thier service. If you call that service.

I just recently switched to Wing and I can say that it definitely is one of the best decisions I made. If you're looking for a new carrier to switch to, Wing is the answer! I would never trade my Wing for anything!

Worst customer service, the agents lie to you just to get a sale and then won't refund unless you make a huge fuss! Go to Visible mobile!!

Wing sucks..they steal ur data even when u have wifi.then try n make I buy more data..soon as my cycle is over I will not be returning..wing suck

Read comments before u get service from them wish I did

Wing just cut my phone bill in half! They're totally amazing and very friendly. They helped me through the process of switching and everything went smoothly. To all of you looking for a new carrier, give Wing a try!

I recommend Wing for everyone who wants to save. I basically have coverage almost everywhere I go. Never been happier. Kudos to Wing!