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How do you send quotes for jobs today: WhatsApp, Word, Excel or an app?

I'm a carpenter in South Africa, and I built Yebo Invoices because my own quoting routine was slow: copy the client's WhatsApp message, retype it into a template at night, export a PDF, then chase the deposit.

I'm curious how other people who quote jobs handle it:

1. What do you use today to make and send quotes?

2. What's the slowest or most annoying step?

Yebo Invoices - invoices for South African small businesses

Quotes and invoices for South African small businesses. Say the job out loud, send the quote, see when your client opens it, get paid by card or instant EFT, and find government tenders.