Zendesk for Startups - Every customer counts when you're a startup

Niiice

Fantastic concept!

I have Zendesk few years back, a really simple and efficient tool for Customer service. It's great to see that you've a dedicated plan for startups. I will be signing up soon for an upcoming product. Congrats on the launch.

Thank you! This is huge for us!

Beautiful

Great

VERY nice

Submitted the form few weeks ago, haven't heard back since, no option to use the code ZHUNT18 either. Signed up directly on the website to see if I could use the code 'ZHUNT18' but there was no option. Tried calling customer service and no response.

Thanks! Fortunately, form is working ...

It was easy to get started using Zendesk, good templates to kick off with. Unfortunately the template system is very lacking and adding icons to your categories is done by tedious repetition of "if" loops against category ids in curlybars. Not very tech-friendly as you cannot use code blocks in the resource center. I submitted a vote on a 3 year old ticket in their system for this request, 6 months ago. Nothing new on that front as of today. The startup code we had also got bounced off our account multiple times causing our helpdesk on a custom URL to go down. It was then only accessible from the customer dot zendesk URL. I would perhaps have recommended Zendesk if we had not been a tech startup with the needs for customisation.