Zendesk
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Pedro Muller

Zendesk for Startups - Every customer counts when you're a startup

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Now, more than ever, it’s important to stay connected to your customers – and Zendesk is here to help with the Startups Program. Apply now to get all of Zendesk, free for 6 months, along with expert advice and hands-on support to get up and running in no time.

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sina ehsani
great
Renato Ricco
Great! Would be nice if they have different prices for "under development" countries too.
ManagerHub
I am a loyal customer for several months starting my own business. I upgraded my subscriptions to use SMS but it wasn’t as intuitive and the different features of Zendesk didn’t work / integrate as I expected. I didn’t use any of the upgraded features and when I requested to downgrade and refund I was dismissed and charged for 2nd month without authorisation. Still waiting for them to downgrade my account accordingly and refund extra payments. They say they do not do any refunds and need 30 days notice to downgrade but that is hidden in their ts and cs - which is a highly unusual thing to enforce in the first place not to mention unfair and unreasonable in my case. Hopefully they change their dismissive and unfair attitude towards small businesses/new businesses especially in this climate.
9jaright Mp3VEVO
Nice
Pete Avey
Love Zendesk, I've developed a few themes and built in Zendesk to clients CX strategies. The biggest BIGGEST reason why I can't go back to Zendesk is the support team / account / sales teams are super slow at getting back to you whilst in trial mode. But the main reason is there's no developer/partner mode, it's impossible to demo this to clients without signing a 12 month contract. We both lost out on a big account because of this.
The form submission feature has broken
Sammi Chen
@nguyen_son_tung Sorry to hear. Please email us at startups@zendesk.com and we will get that fixed right away.
كرير لاجون
Great but there are better long term options as Zendesk alternative: https://wowdesk.com/zendesk-alte...
Keith Baumwald
Anyone who just started using ZenDesk and thinks it's "great" should talk to anyone who's been stuck using ZenDesk "because it was already there" when they started. There are plenty of better options (Drift, Intercom, etc.) that I highly recommend you use instead. ZenDesk is antiquated software and not recommended for startups. Other software also integrates much better with Zapier making it possible for you to automate as many of your processes as possible. ZenDesk is built to try to force you to do everything in their ecosystem.
Urmi Sawant
Certainly, Zendesk is a great platform!
Ken Babcock
Awesome! Would love to be involved.
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