10Web lets you instantly generate and launch WordPress websites using AI—no coding required. Describe your business, and the AI builds your site in minutes. Includes drag-and-drop editing, Ecommerce dashboard, and premium hosting. Perfect for online store owners, agencies, freelancers, and businesses that want to build faster.
The community submitted 44 reviews to tell
us what they like about 10Web.io, what 10Web.io can do better, and
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4.3
Based on 44 reviews
Review 10Web.io?
Reviews of 10Web.io spotlight responsive, hands-on support—agents like Anton, Nikita, Maria, and Ruzanna are frequently praised for fast fixes, clear guidance (often with Loom videos), and follow‑through. Users value quick site setup, solid performance, and an intuitive workflow after a mild learning curve; developers note it accelerates setup while preserving flexibility. Criticism centers on refund disputes, auto-renewals, and mixed results from the AI builder (inconsistencies, occasional bugs). Many laud the platform for speed and ease, while some warn about policies and expectations around AI-generated outputs.
I’ve been using 10Web for 6 months now, and I can confidently say it’s been a game-changer for my small business. What sets them apart right away is the AI website builder—I’m able to generate fully functional, professional-looking websites in minutes. It's not just flashy AI either; it actually saves me hours of work and lets me focus on my clients.
Their platform integrates smoothly with Elementor, which made the transition super easy for me. Plus, they include performance optimization, automatic daily backups, and tools that actually improve loading speed right out of the box. I didn’t need to hunt for extra plugins or worry about site crashes—10Web handles it all under one roof. For someone who wears many hats across 8 (and growing!) different websites, that’s a big deal.
What really made me loyal though? Their support team. I’ve had last-minute issues where I needed help fast, and they were there—every time. Real people, fast replies, and always kind. That level of support is rare, and it honestly means the world when you’re running things solo.
Big shoutout to the entire 10Web team—thank you for always being there and for building a platform that actually helps people like me succeed. Truly appreciate you.
What's great
fast support (13)helpful support team (18)AI website builder (7)automatic daily backups (2)Elementor integration (2)performance optimization (3)
The tool works okay at best. But the issue is: it doesn't all of the time. Which causes websites to break, you having to reach out to their support and get stuff fixes. This is a waste of time. So, I decided to ask for a refund because they have a "30 day money back guarantee". Which, till this day, has not been refunded even tho I've asked numerous times. They keep saying "We'll fix it" which is not what I want. Terrible.
10Web created an in depth & thorough website that was better than anything I could’ve created on my own. And it was all done in about one minute with very little direction from me. Extremely impressed.
What needs improvement
When it’s up and ready, everybody’s on the run and uses their phones as desktops perhaps mobile ability, but that’s not even a suggestion now I couldn’t be happier with outcome
vs Alternatives
I read superhuman newsletter and I like to try out the new highlighted apps that have recently been launched. And this app had no technical glitches, no freezing just delivered an excellent product. Boom ☑️
How much editing is needed after AI site generation?
Amazing the website created was so expertly done. The fine-tuning that I require would just be the personal brand edits
How intuitive is the dashboard for beginners and non-coders?
Over the top easy.
Was live chat support fast and effective for issues?
10Web.io is a solid AI-powered website builder mainly built on WordPress that combines site generation, hosting, performance optimization, and management into one dashboard. Users like how you can recreate or migrate existing websites automatically, enjoy features like daily backups, Google Cloud hosting, and built-in speed optimization tools. On the downside, its cloning/migration tools sometimes need manual fixes, some AI-generated content or design suggestions can feel generic, and pricing / limits bump up for more traffic or sites. Overall, it’s great if you want to cut down setup time and hands-on work, especially if you're okay working within the WordPress ecosystem.
What's great
AI website builder (7)reliable hosting (9)performance optimization (3)time-saving (1)
I’m really happy with 10Web.io, especially the speed and simplicity. What made the biggest difference, though, was Nikita’s support. He jumped on my case right away, diagnosed the problem, explained every step in plain language, and stayed with me until it was fully resolved. He even followed up later to check that performance was still solid. Compared to other tools I’ve tried, the combo of a clean dashboard + real, human support is what sets 10Web apart. Wish the docs had a bit more depth for edge cases, but with help like Nikita’s, I rarely need them.
What's great
easy to use (5)fast performance (4)fast support (13)excellent customer service (23)helpful support team (18)
⭐️⭐️⭐️⭐️⭐️ Absolutely thrilled with 10Web!
From the moment I started using 10Web, the support team has been nothing short of amazing. They helped me resolve every technical issue I had with setting up my website — including restoring a demo site I liked, guiding me through detailed troubleshooting steps, and clearly explaining the differences between their plans.
No question was too small, and every answer came with patience, clarity, and genuine care. The AI builder is incredibly efficient, and the platform as a whole is smooth, fast, and packed with smart tools. I truly feel supported every step of the way.
Highly recommended — 10Web has exceeded all expectations! 👏
What's great
fast performance (4)helpful support team (18)AI website builder (7)
Outstanding Support from 10Web!
I'd like to extend my sincere gratitude to the 10Web support team for their prompt and highly effective assistance. Recently, I encountered a rather complex technical issue with my WordPress site hosted with them, and I reached out to support for help.
The response was instantaneous, and the specialist didn't just provide a canned answer; they delved deeply into the core of the problem. They asked clarifying questions, which demonstrated their genuine commitment to helping rather than just closing a ticket. As a result, the issue was resolved quickly, and my site is running smoothly again.
I truly appreciate their professionalism, patience, and willingness to go the extra mile. With this kind of support, you feel confident knowing that help is always available if anything goes wrong. I highly recommend 10Web to anyone looking for reliable hosting with exceptional technical support!
What's great
fast support (13)excellent customer service (23)helpful support team (18)reliable hosting (9)
"10Web.io + Exceptional Support = A Winning Combo! 🚀"
I’ve been using 10Web.io, and I must say, it’s an incredible platform that has transformed the way I manage my WordPress websites. The AI-driven tools, seamless site optimization, and robust hosting are second to none. But what truly sets 10Web apart is their outstanding customer support.
I had the pleasure of working with Anton Laptev, and he deserves 10+ stars (if not more). ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Here’s why Anton stood out:
Prompt Responses: Every time I reached out, Anton responded almost instantly. No long waits or "we'll get back to you" delays.
Politeness & Patience: He was incredibly polite and patient, taking the time to understand my questions and concerns. Even when I had follow-ups, he never rushed or dismissed any detail.
Super Knowledgeable: Anton's expertise is unparalleled. He not only resolved my issues but also explained the solutions clearly, empowering me with knowledge for future use.
It’s rare to find a platform that combines great technology with stellar human support, and 10Web.io has nailed it! If you’re looking for an AI-powered WordPress platform with a team that truly cares about its users, look no further.
To Anton Laptev and the 10Web team: Keep up the amazing work! You’ve earned a loyal advocate. 🙌
What's great
fast support (13)excellent customer service (23)AI website builder (7)reliable hosting (9)seamless site optimization (1)
I signed up for a 7-day free trial with 10Web.ai, which was supposed to give me a risk-free chance to explore their platform. I was certain I canceled my subscription on time and even received a confirmation. Yet, to my shock, I was charged £100 the very next day! This company is a complete scam.
The platform itself is garbage. It’s slow, unresponsive, and freezes constantly. Trying to make even the smallest changes to my website was an absolute nightmare. If you value your time, do NOT waste it on this mess.
Customer service was absolutely awful. I messaged them within the hour in shock at how much I have been charged and they still refused a refund, The agent I dealt with was rude, dismissive, and completely unhelpful. They made me feel like I was the problem instead of addressing the clear issue with their site and . It was infuriating and emotionally draining.
I'm convinced the positive reviews you see online are all fake. My experience was so bad that I can’t imagine anyone being genuinely satisfied with this company. If you’re considering 10Web.ai, don’t walk away – RUN. There are far better platforms out there that won’t try to scam you out of your hard-earned money.
It was a horrible experience with them. Everything they promote is a lie. My website had over 25k in traffic, but when I started using their hosting, my bad days began. My website started working very slowly, and sometimes it wouldn't load at all. Whenever I contacted their support, they only blamed it on some plugins. I told them I was using the same plugins with a cheaper hosting service and never had issues like this. They never took responsibility for their faults. In the end, after losing traffic from 25k to 8k in just 3 months, I decided to move to another company. Do not buy any of their services if you don't want to lose your customers. Thanks.
Advertised claim: "Build or recreate any website in minutes with the power of AI."
Reality: Despite the advertised claims, using the AI often results in generating content that is largely unusable. Elements such as images, text, and formatting are frequently placed inconsistently, and fonts are not faithfully copied from the original design. This inconsistency makes it exceedingly difficult to achieve a satisfactory website without extensive manual corrections or starting over from scratch.
Refund Policy: The company does not offer refunds under any circumstances, even if you find the product unsuitable and request one. Additionally, to fully explore the capabilities of the software, you must sign up for a trial, which may not provide a comprehensive test of its features.
In today's market, encountering a no refund policy can be particularly frustrating. Even if support is provided to address technical issues, it may not always resolve fundamental usability problems like those with element placement and font fidelity. Therefore, potential users should consider these limitations before committing to use the product.
I recently had an issue where I could not find the INVOICES link for my account. The Support desk (Nikita A. in particular) was relentless with their support to solve my issue. Which by the way was NOT a problem on their end. As most support reps will tell you, it is most likely an END USER ISSUE (EUI). Sure enough I had logged in to the WRONG account (a free account) and then again, I created and logged in to an account MISSPELLING the email address. Nikita was very detail oriented and noticed my error. The app works great also. Thanks!
What's great
helpful support team (18)quick issue resolution (1)