I signed up for Chat Odyssey after seeing their 30-day free trial on Product Hunt. I tried using a burner card but got an error saying prepaid cards wouldn’t work, so I added my debit card instead. Within minutes of joining, I realized the service wasn’t a good fit for me and tried to cancel. That’s where the trouble started.
The cancellation process kept throwing errors. I followed the steps it provided, but nothing worked. I reached out to support. The AI bot just repeated the same instructions from the site. I eventually reached a human agent, who asked for a screenshot and then never replied. I contacted support more than five times during the trial. No one ever got back to me. I even posted publicly on Product Hunt with no response.
Despite doing everything I could to cancel within the trial window, I was still charged when the renewal date hit. I’ve now had to dispute the charge with my bank.
Customer service gets a 0/10 from me. And as for the product itself… I never got far enough to really find out.
