Assist

Bring the best services to your favorite messaging apps

6 followers

Bring the best services to your favorite messaging apps

6 followers

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Customer support tools

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Automation tools

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Messaging apps

Launch tags:Android•iOS•Productivity

Launch Team

ClarifyThe autonomous CRM that helps you sell more

Promoted

I'm really getting tired of emails for notifications. I much rather have text messages for everything important... I will definitely be using the crap out of this. 🙌😀

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11yr ago

Sidebar

@dredurr at this rate, aren't we going to end up with just as much notification spam in our text messages?

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11yr ago

BotWatch

Maker

@sachagreif I think you can expect notifications and preferences to become much smarter and learn what you like and don't like. That's what's different this time.

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11yr ago

Drop

I think you have some troubles on message deliveries. There is some delay (about 1-2 minutes) for each answer. At this time, it's faster to download a specific app and order with it than using Assist.... which is not your honorable purpose. Keep up the good work.

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11yr ago

BotWatch

Maker

@charloganem oh my god, there is soooo much to be fixed, improved, debugged, etc. We wanted to get it out there as soon as we could on Product Hunt to show the community partly in hopes of getting feedback as well as interest from engineers who want to work in messaging and machine learning.

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11yr ago

BlueLight on Apple Watch

@rstephens @charloganem smart hiring strategy =P

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11yr ago

BotWatch

Maker

@charloganem FYI - we just made a huge performance improvement to the FB Messenger integration https://www.producthunt.com/tech...

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11yr ago

Just tried to book a haircut in midtown (23rd /3rd area) and was given a location in Bayonne, NJ (32 minutes away in a car). Not sure it's quite ready for prime time

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11yr ago

BotWatch

Maker

@walterareid correct. It's ready for the Product Hunt community. There's so much work left to do.

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11yr ago

@rstephens @walterareid Well, based on that response, as proof of concepts go, this is pretty good. Not sure what will differentiate this from the 10 clones that are waiting in the door though.

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11yr ago

BotWatch

Maker

@walterareid if there are only 10 clones, then I'll be very disappointed with the Product Hunt community. When I started The Geek Squad there were (and still are!) thousands upon thousands of "competitors". Rising tides...

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11yr ago

Simplecast

Maker

@rstephens @walterareid I mean, it's basically DOS 10.0.

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11yr ago

CMX

Congrats Assist team! Super excited to see this out in the world. I'd love to hear you share a bit about how you ended up with this product. Assist has gone through a few different iterations and pivots over its lifetime. How did your journey land you here?

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11yr ago

BotWatch

Maker

@davidspinks Great question. When I saw the pre-assist screen shots, it was a local peer-to-peer travel chat/advice product. There was one feature that stuck out where as a recommendation card was sent to another, it appended services like Uber & Hotel Tonight right in the card. I encouraged the team to first focus on that feature and flesh it out. We all know that there will be more and more APIs for services - and that's where @Assist is today. It happens to be part of a larger trend where basic UI like SMS & text chat can be great enhanced by APIs. Add in machine learning over the next few years, and I think we all will have even more capabilities. How long does it stay in SMS or on chat platforms? My guess is all of the above, including notification layer, Spotlight Search ios, and streaming apps from Google. Feels like 1994 all over again.

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11yr ago

Do you ever see it making sense for me to have an Assist account where I can store my credit card details and preferences for services like my home address? e.g. "Can you call me an 'Uber' to take me 'home'"?

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11yr ago

Simplecast

Maker

@nhallam for sure, that is kind of the magic of it all. Preferences across all these services. We already do this with addresses, personal information, not yet payment. That said, Stripe does save your card across services so that works perfect... but you are spot on, it's coming.

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11yr ago

@shanemac Radical. A friend of mine is a heavy user of Pana and has a lot of good things to say about the service. I liked how there is one main conversation, but they chunk them historically by topic or enquiry. Feels like you need your own application to make that kind of thing possible. I can see a use case for when I want to go and see a list of all my existing enquiries or receipts etc. but I guess all that can come down the track. The horizontal play feels more natural, but maybe more difficult to execute well on. Hope it goes well.

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11yr ago

Broadcast

I was very excited for this, but it's been really slow for me - over an hour to process my zip code kind of slow on messenger.

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11yr ago

Simplecast

Maker

@soengle We are on it, it will be instant. Apologies.

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11yr ago

BotWatch

Maker

@soengle FYI - we just made a huge performance improvement to the FB Messenger integration https://www.producthunt.com/tech...

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11yr ago

Deliriously Happy

@rstephens Excited to download. P.S. one of my favorite quotes is still this one from you in 2008-ish: "Marketing is a tax we pay for being unremarkable."

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11yr ago

BotWatch

Maker

@jamestodd Good news - nothing to download! And thank you.

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11yr ago

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