We help Voice AI developers improve their agents. We map caller journeys. We show you where and why callers are dropping off. We provide audio metrics (i.e., latency) and conversational metrics (i.e., query for cases where callers ask for a representative).
Huge congrats to the Canonical AI team on today's launch! I love how you're shedding light on the blind spots of voice AI interactions. Here's a curious question: Can your platform also provide insights on how to improve the success rate of resolving caller queries without escalating to a human rep, or is that a future roadmap item?"
@ihuzaifashoukat Yes! For example, we can user points of frustration, like having to repeat a phone number. Would love to chat in depth about this with you!
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