Canonical AI

Name: Canonical AI
Rating: 5.0 (2 reviews)

Analytics for Your Voice AI Agent

5.0•2 reviews•

198 followers

Analytics for Your Voice AI Agent

5.0•2 reviews•

198 followers

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Testing and QA software

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AI Metrics and Evaluation

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AI Voice Agents

We help Voice AI developers improve their agents. We map caller journeys. We show you where and why callers are dropping off. We provide audio metrics (i.e., latency) and conversational metrics (i.e., query for cases where callers ask for a representative).

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Launch tags:Analytics•Artificial Intelligence•Bots

Launch Team / Built With

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Promoted

ElevenLabs

Congrats on the launch! What’s been the most surprising learning your customer has had with your analytics?

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1yr ago

Canonical AI

Maker

Thank you, Luke! We're excited to work with developers using 11labs new Voice AI agents. Some of the interesting problems include... - The AI just stops responding. In one case, the root cause is with a third-party provider's API. The developer built in a backup provider to handle the error case. - The caller hangs up before giving the AI a chance to solve the issue. When developers delay in the conversation design the fact that it's an AI, success rates go up. - The AI calling from the wrong list. The caller's kept saying on one of the sad paths, "I've never heard of your company." Lead qualification is a fast growing use case of Voice AI. But you can only call back leads who have consented (i.e., through an online form) to be called. In this case, the Voice AI developer went to their customer and gave them the insight that they were not curating their lists correctly. A win for the voice ai dev!

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1yr ago

Daily.co

Great team. Tom is a leader in Voice AI.

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1yr ago

Canonical AI

Maker

@ninacali4 You flatter! That means a lot to me coming from you! Daily paved the way for the rest of us in Voice AI.

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1yr ago

Epsilla (YC S23)

Congratulations on the launch, Tom! Go YC alum!

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1yr ago

Canonical AI

Maker

@renchu_song thank you!

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1yr ago

This is awesome! The drivers of AI agent performance are often so opaque when running in production at scale. I think Canonical will be one of those things where, looking back, it will be hard to imagine that we deployed voice agents without the types of insights that Canonical provides.

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1yr ago

Canonical AI

Maker

@alanwells thank you! We share that same vision!

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1yr ago