Commune

AI-powered Community Platform for customer-led growth

531 followers

AI-powered Community Platform for customer-led growth

531 followers

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Knowledge base software

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Customer support tools

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Community management

Q&A forum, Knowledge base, User training, Newsletter, Event management...all in one place. Commune works as a customer communication hub and strengthens community engagement by displaying optimized experiences for each customer with the power of AI.

Free Options

Launch tags:Customer Success•Marketing•Community

Launch Team

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Commune

Maker

Hey Product Hunt! I’m super excited to launch Commune, a customer community platform for customer success teams🌟 —How we got the idea— I and my co-founder used to run another startup and wanted to scale customer success by leveraging the power of community. However, all community solutions we could find were for creators, for a hobby, or for brand promotion and we couldn’t find any community software built for customer success teams to improve customer retention... So we decided to build it :) Being the industry leader with multi-million $ revenue in Japan, we’re super excited to launch Commune in English! 🥷 —How it works— Q&A forum, Knowledge base, User training, Newsletter, Event management...all in one place. Commune works as a customer communication hub for the CS team and strengthens customer engagement by displaying optimized experiences for each customer, all with no code. Quick overview of our value prop: 🚀 Scalable CS enablement (workflows to automate tasks, etc.) 👻 User experience optimization (status/behavior-based content optimization for users, etc.) 🏋️‍♀️ Hybrid of community and portal (reward system, user interactions, knowledge base, Q&A, etc.) Commune is razor-focused on a use case of the customer success community. We’d like to create the best community product with customer success folks! —So what’s next?— Please let me know if you are interested in playing with it! You can start for free, and we are thrilled to offer the professional plan($299/mo) free for 3 months to the PH community✨ Also, I'm happy to give you a quick intro session to walk through the features. DM me if you’re interested👉https://www.linkedin.com/in/yuya... Looking forward to your feedback :)

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3yr ago

@yuyatakada and the team, you did a fantastic job launching Commune. Keep up the good work and push it to the limit! 🚀🚀🚀

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3yr ago

Productool

@yuyatakada Congrats!

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3yr ago

Commune

Maker

@yuyatakada @mervecankizcoruh Thanks, Merve!

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3yr ago

Great product for achieving high customer satisfaction!

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3yr ago

Commune

Maker

@masato_otake Thanks Masato, it means a lot to our team members who have worked really hard to make it happen!

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3yr ago

Commune

Maker

Hello Product Hunt!! We're thrilled to announce the launch of our product, Commune! Commune is a customer community platform for a team who wants to realize scalable and effective customer success! Please let me know if you are interested in playing with it and have any feedbacks! Looking forward to your comments!

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3yr ago

Scaling customer success is the biggest agenda for us in 2023. Will give it a try!

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3yr ago

Commune

Maker

@new_user__3172022ebce82caa4622825 Thanks Ryunosuke, I'm happy to give you a walkthrough anytime you want. Please dm me if you wanna have a quick intro call :)

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3yr ago

@yuyatakada Thanks Yuya, I'll message you on twitter!

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3yr ago

I'm looking forward to seeing how it evolves.

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3yr ago

Commune

Maker

@taco_kon Thanks Kon! I'm excited to make Commune the best community product for customer success teams. Please let us know if you're interested in trying it out 😊

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3yr ago

Congrats for the launch! community is the key to building strong customer relationships.

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3yr ago

Commune

Maker

@new_user__2512022f10f3602d4a5da98 Hi Kazuya, thanks for the comment. I can't agree more about how important a community is for strengthening customer relationships. Would love to get your feedback after you try it out as well!

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3yr ago

Great product😆😆

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3yr ago

Commune

Maker

@rikako_kaneta Thanks Rikako!

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3yr ago

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