Commune

AI-powered Community Platform for customer-led growth

532 followers

AI-powered Community Platform for customer-led growth

532 followers

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Knowledge base software

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Customer support tools

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Community management

Q&A forum, Knowledge base, User training, Newsletter, Event management...all in one place. Commune works as a customer communication hub and strengthens community engagement by displaying optimized experiences for each customer with the power of AI.

Free Options

Launch tags:Customer Success•Marketing•Community

Launch Team

Render: Get up to $100K in startup creditsCloud infrastructure for founders who want to move fast and NOT break things

Promoted

SuperWidget - Shortcuts & APIs

Congrats on the launch @yuyatakada 🎉 I faced times where the regular community management solutions were a bit too mechanical / required to write a lot of code to build custom experiences. I like the no-code direction and I'll definitely try it out to build a community for my upcoming project!

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4yr ago

Commune

Maker

@lorenzo_zanotto Thank you Lorenzo, super happy to hear that! I agree with you that it's so hard to provide a quality experience to your users in your community unless you code a lot. Please do not hesitate to reach out to us if you want a walkthrough of the demo!

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4yr ago

SuperWidget - Shortcuts & APIs

@yuyatakada definitely!

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4yr ago

Lodago

Love that everything is centered around the community. For someone like me who loves to learn and improve in any aspect, I would enjoy seeing this democratised in any CS system. No wonder you guys are leaders in Japan already!

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4yr ago

Commune

Maker

@pauline_rossi Thank you so much Pauline! I believe a community is going to be at the center of any customer success team!

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4yr ago

Sessions

This story needs to be featured on blogs and media outlets, it's truly inspirational, and this is the way innovation happens: "—How we got the idea— I and my co-founder used to run another startup and wanted to scale customer success by leveraging the power of community. However, all community solutions we could find were for creators, for a hobby, or for brand promotion and we couldn’t find any community software built for customer success teams to improve customer retention... So we decided to build it :)" Congrats to the team! ✅

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4yr ago

Commune

Maker

@liviu_nasoi Wow, thanks for the sweet words Liviu!

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4yr ago

Congrats on the launch! I felt that a community would make it easier to communicate with customers, as well as provide feedback to the product team on refinement requests! I look forward to watching this product evolve!

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4yr ago

Commune

Maker

@th9 Thank you so much! Absolutely! It not only reduces the support cost but also accelerates the product feedback loop. Let me know if you want to give it a try!

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4yr ago

Congrats on your launch! Commune will be definitely helpful for many customer success teams including us. Hope to try it out!

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4yr ago

Commune

Maker

@sota_takahara Thank you! Please do not hesitate to reach out to us if you want to have an intro call!

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4yr ago

Commune is one of the fastest growing startups in Japan. I'm soooo excited about the global expansion. Go Commune!!

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4yr ago

Commune

Maker

@new_user_652bdb18a7 Thank you Ryo! Super grateful to have your support!

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4yr ago

I believe you're going to have massive success if you can deliver these: Quick overview of our value prop: 🚀 Scalable CS enablement (workflows to automate tasks, etc.) 👻 User experience optimization (status/behavior-based content optimization for users, etc.) 🏋️‍♀️ Hybrid of community and portal (reward system, user interactions, knowledge base, Q&A, etc.) @yuyatakada & team, congrats! 🙌🙌

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4yr ago

Commune

Maker

@arthur_flowos Thank you Arthur! Our journey has just started. Hopefully it evolves beyond your expectations!

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4yr ago

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Commune is a highly regarded community success software from Japan, widely adopted by major companies like Sharp, Nissan, and JAL. It stands out for its focus on enhancing customer success staff efficiency and offering high-touch community management support through consultants. Users appreciate its ease of use, no-code capabilities, and comprehensive features for community growth. The platform is praised for its ability to streamline community management and its potential to drive sales and benefits. Overall, Commune is seen as a sophisticated and promising tool for community engagement.

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