CrawlChat
AI Chatbot for your documentation and support
54 followers
AI Chatbot for your documentation and support
54 followers
Make AI chatbot from your help documentation that answers your customer and client queries and connect it to your website, Discord server, Slack workspace or distribute it as a MCP server. In return view the analytics that help you fix data gaps and more!
This is fantastic for global teams but does the bot come ready to handle multilingual queries right out of the box?
@ella_hall4 Yes, it does Ella! That's the advantage of AI. It can answer questions almost from any language!
I’m really impressed with the analytics feature it seems like a fantastic way to identify content gaps in help docs. How detailed are those insights (like failed queries or unanswered intents)?
@clara_ellington I just wrote about it Clara. https://crawlchat.app/changelog/13-data-gaps
@pskd73 Can this chatbot be added as a floating widget on websites or is it only compatible with platforms like Slack and Discord?
@sophie_wood It can be embedded on websites absolutely! Checkout remotion.dev or konvajs.org to see it in action :)
Does it work with private or internal documentation like content behind a login or is it just for public-facing material?
@imogen_barrett Currently public facing content but you can add Actions (APIs) that will be used by the bot for complex use cases. Happy to discuss more Imogen :)
Analytics are fantastic but are you providing actionable recommendations like add this missing FAQ or just displaying raw query data?
@charlotte_richardson1 Thanks Charlotte :) CrawlChat already provides data gaps. I will be turning them into actionable pipe lines soon. A little info about it here https://crawlchat.app/changelog/13-data-gaps
Turning help docs into a chatbot is such a clever idea. Does the bot keep itself updated with the latest docs automatically or do you have to retrain it every time new information comes in?
@gabriel_phillips Thanks for that Gabriel. You can configure auto updates as well on the knowledge base so that it is up to date