Today I’m excited to finally share Ferndesk! The first help center that never goes out of date.
At my last company, we shipped new product incredibly quickly. But as a small team, we never had the bandwidth to keep our docs up to date. We wanted to spend less time in support and more time growing the business, but our docs were a bottleneck.
So one year ago, I set out to build a docs platform that keeps up with you.
Today, Ferndesk saves 100+ SaaS teams 20-50 hours/mo on docs, and counting.
In year two, we're going to help 1,000.
100+ teams before the launch post even goes up is the real signal here, most "PLG" tools launch to build that base, you're launching with it already proven. the PR-merged-to-drafted-fix loop in the screenshots is the interesting bit - is it reading the actual diff to guess what changed in user-facing behavior, or does it need someone to still write a plain-English note on what the PR does before it can draft the doc update?
Senja
Intelli
Congratulations @wilsonsquared on the Launch.
Ferndesk is a formidable help center.
Wishing you all the best with the launch.
NotePlanApp
Excited to see Ferndesk on Product hunt. Congrats on the launch, Wilson!
Senja
@meetchopra THANK YOU!!!
Working with Fern has been such a pleasant experience.
Congratulations on the launch Wilson 🚀
Senja
@chukwunedum_davidson Thanks for the support!
Whautomate
All the best!
Love Ferndesk! Love love love. Such a quality product and fast support.
Dial
100+ teams before the launch post even goes up is the real signal here, most "PLG" tools launch to build that base, you're launching with it already proven. the PR-merged-to-drafted-fix loop in the screenshots is the interesting bit - is it reading the actual diff to guess what changed in user-facing behavior, or does it need someone to still write a plain-English note on what the PR does before it can draft the doc update?