Ngrok is multiplatform tunneling, reverse proxy software that establishes secure tunnels from a public endpoint such as internet to a locally running network service while capturing all traffic for detailed inspection and replay.
The community submitted 14 reviews to tell
us what they like about Ngrok, what Ngrok can do better, and
more.
4.5
Based on 14 reviews
Review Ngrok?
Reviewers mostly praise Ngrok as a fast, easy way to share local work for development, testing, debugging, and demos, with clear docs and an intuitive interface. One founder, the maker of Chert, specifically calls out its frictionless tunneling. But the positive view is tempered by complaints about missing basic features, high custom-domain pricing, and especially account and billing issues: one user reports a ban during customer demos with slow support, and another says annual subscription cancellation is unnecessarily hard.
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Pros
Cons
Tines The single, secure environment for agents, apps, and automations.
I was mostly happy with the actual service, aside from a couple of basic features that weren't there and that I had to work around. Then my workplace introduced an in-house alternative that they wanted everyone to use. Trying to cancel your ngrok subscription is nearly impossible. I had an annual subscription but stopped using the product around March. At that point I went in to cancel the subscription but it causes an error stating that annual subscriptions can only be cancelled within a month of when they renew. You also can't remove payment methods until after you cancel. I don't see a legitimate reason to do this. It seems to me that they're hoping people forget to cancel in that 30 day window. As of September I still have 2 more weeks to wait. And of course, if I were to forget until November, it would renew and the timer would start all over again. Really gross business decision.
Awful service, can't even have a demo with my customers because they are banning accounts, suspecting me in phishing. It's an easy task to save every response from the proxied service to see that it can't be a phishing website. I must add that their banning policy is forever, u have to write an email, to wait about 4 hours for a response that is explaining you why u have been banned, without any investigation process or help
It's an incredibly powerful tool that allows me to quickly create secure tunnels to localhost, making it easy to test and debug my web applications.
The interface is intuitive and the documentation is clear and helpful. I highly recommend Ngrok for anyone looking for an easy way to securely test and debug their web applications.
What's great
easy to use (2)excellent documentation (1)development tool (5)secure tunnels (1)
We have been using this for a development process and as a means to demo new features and share it across teams for over a year. It has worked very well and continues to provide tremendous value.
Its a great tool, very fast and easy to use. But for custom domain name its too expensive for me. It would be nice if you make the pro version free for students.
My whole team uses ngrok on a regular basis. I find it indispensable to share demos running from an individual's workstation, debugging webhooks locally, and locally debugging parts of distributed systems that are hosted in AWS.
I've been following this service for a while now and will continue. I do think the pricing could be more competitive and I hope to see their model evolve over time.
Great work, ngrok team.
What's great
local environment sharing (2)webhook debugging (1)development tool (5)