Obi
AI that runs your 1:1 onboarding calls
319 followers
AI that runs your 1:1 onboarding calls
319 followers
Onboard every user like it’s your best live call. Obi is a voice AI agent that talks users through setup, answers questions in real time, and shares insights after every session. No clunky tours or videos—just real conversation, 24/7, at any scale. Try Obi on our website!
Congrats on the launch! If the AI agent can be updated with every product/UI change, then you have literally hit gold!
Obi
@amanudeshii thanks! It's pretty good at adjusting to these changes but we're working on the auto-updates too.
Meet-Ting
This is great, would love to chat to team as currently I'm onboarding everyone, but would love it to be AI and ideally our AI, Ting.
Obi
@dbul great to hear. I’ve sent you a LinkedIn request. Let’s connect there and find a time.
"The stat you're sitting on — $300–400 billion in annual R&D spend, with 56% of features rarely used and 24% never used at all — is one of the most staggering numbers in enterprise software, and it barely gets talked about seriously. Most onboarding tools solve for the first 10 minutes. Obi seems to be solving for the entire adoption lifecycle, which is a fundamentally different and more ambitious product vision.
The Sophiie AI story is the one I'd want to read in full — a plumber or electrician learning a SaaS product at midnight through an AI that watches their screen and guides them in natural language. That's not just a customer success metric. That's a story about who gets access to powerful software and who doesn't. Mantas, was the decision to go after non-technical end users a deliberate strategy from the start, or did Sophiie AI reveal something about your market that surprised you?"
JDoodle.ai
Onboarding is a crucial step in the customer journey. I understand some humans may not be doing a great job. But it still creates that human touch and builds a relationship with the customer. This is particularly important in B2B to establish long-term relationships. Just wondering how effective this could be. Interested to learn from your feedback from your customers.
Obi
Hey@gokuljd- great thoughts! The challenge is that manual onboarding does not scale well at all. Having Obi handle the repetitive parts of onboarding actually frees us up to focus more on relationships and more strategic conversations with customers.
Obi handling 1:1 onboarding calls instead of tooltip tours or chatbot Q&A is a better wedge than most AI support tools pick. Repetitive CSM walkthroughs eat hours, but the real win is the data you get back... drop-off points, common blockers, stuff nobody asks a human. That feedback loop makes the live calls sharper when they do happen.
@piroune_balachandran Great thoughts and agreed!
Obi feels like a fresh approach. If you could wave a magic wand, what would your ideal onboarding experience look like?
Obi
@stephen_smith28 thanks for the kind words! I think it all comes down to having it on demand whenever I need it, personalised and well-trained, so I can get the maximum value from the product, understand best practices, and start using it right away without digging through docs and videos.
How about you? What would an ideal experience look like for you?
@stephen_smith28 For me, coming from a technical background, it's all about the availability of the specific information I need for my particular use-case. I've spent time wading through pages of documentation, and waiting to be put in contact with the individual that has the specific knowledge I need. Always up to date information and an ever-present CSM would be killer for me.
Dokably
wow it looks really promising! Definitely try your product)) congrats!
Obi
Thanks @sasha_dikan ! Let me know how go.
Interesting approach to tackle the Onboarding gap. How does Obi handle highly non-linear user journeys or edge cases where users go off the “expected” flow? Curious how it adapts in real time. Also, congrats on the launch! @mantasaleks
Obi
@sunny_k_s great questions! Our training framework allows to do both.