Pendo was founded when alumni from Rally, Google, Cisco and Red Hat combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success.
I use Pendo for the Analytics first. It really gave us the ability to tie our departments together through the Salesforce, ChurnZero, and Zendesk integrations. It's been a game changer for our small SaaS business by eliminating anecdotal opinions through having real insight and the ability to address issues with solid no-code solutions
Pendo is the most thoughtfully designed tool when it comes to tracking metrics for a large product organization. Everything from tagging to dashboard creation is super intuitive and loads in a snap.