Petsies

We specialize in making plushies that look like your pets.

3.0•22 reviews•

17 followers

We specialize in making plushies that look like your pets.

3.0•22 reviews•

17 followers

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Physical Products

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Toys

Petsies makes custom plush stuffed animals of your dog—or cat, horse, pet rat—even chickens! All you do is provide a photo and they'll create a custom-made stuffed animal in your pet's exact likeness.

Petsies Reviews

The community submitted 22 reviews to tell us what they like about Petsies, what Petsies can do better, and more.

3.0

Based on 22 reviews

Review Petsies?

Reviewers are sharply split on Petsies, but the strongest pattern is inconsistency. Happy customers say the plush can be a comforting, detailed likeness of a beloved pet, with soft materials, responsive staff, and the optional sneak peek helping them correct details before shipping. Many others say the result looked nothing like their photos, missed obvious markings, colors, size, or even pose, and that long waits made the disappointment worse. Complaints also focus on expensive remakes, refund disputes, and weak packaging, making the purchase feel risky.

+19

Summarized with AI

Pros

custom likeness (9)

customer service (6)

detailed craftsmanship (6)

realistic features (3)

variety of products (3)

sneak peek option (2)

soft materials (2)

Cons

inaccurate likeness (11)

high price (6)

long wait times (6)

additional costs (4)

refund issues (3)

customer service (2)

Pros

Cons

Reviews

Most Informative

Founder Reviews

Other Reviews (22)

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•1 review

Overall, I was happy with my too big (my mistake in ordering the wrong size) but my plush Grayson was a big comfort when he died over a month ago. The main thing that I was not happy with is that there were a couple distinguishable markings on his face that Petsies totally missed. One in particular was the smudge gray mark under his chin. That was disappointing but his long hair is soft and I love touching it. They are making me another one to correct the problems with the "big" Grayson. I hope they get his markings right this time.

What's great

soft materials (2)

What needs improvement

inaccurate likeness (11)

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2 views1yr ago

•1 review

Received my Petsie today. This is my 2nd purchase, the first was from their partner company “Budsie”. I have to share my disappointment with the shipment and packaging. It was flimsy and loosely packaged, largely unsecured with shoddy taping. It looked like product fell out and was shoved back into the box. Not at all representative of the premium price I paid for it. Inside the box was my Petsie just on top of wrinkled tissue paper. This is consistent with my Budsie experience. The so called “high quality craftsmanship” for an expensive keepsake did not extend to the customer experience of unpacking. Packing team needs to recognize this and do better.

What needs improvement

high price (6)poor packaging (1)

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2yr ago

•1 review

I honestly feel that people who are leaving 5 star reviews are just bots because what the hell. There is not much else I can say that someone hasn't already said. The pricing, the waiting, the refusal of a refund, or to even change something I did not like. Just overall a sad sad waste. My partner got me this because my baby kitty was in hospital and I was distraught. He sent through 10 photographs of what is clearly a ragdoll cat and what I got is a sad attempt at recreating a cat. I wish I could post some photos so you could see the comparison but you will have to trust my words. Sure if you don't mind the waiting, the money, and a pathetic attempt at recreating your beloved pet, go for it!

What needs improvement

refund issues (3)inaccurate likeness (11)long wait times (6)high price (6)

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3yr ago

•1 review

I am extremely happy with my Petsies purchase! My 16inch stuffed dog turned out so adorable. It is a treasured memory of my best friend now gone. I highly suggest that you use the option of the sneak peak to view your Petsies thru the creative process. This allows your input to get the details just right, as only you can know. The designers take your comments and adjust the changes to get you exactly what you want! That is a great provision for a one of a kind creation. I also ordered a printed pillow of my cat. When the pillow was lost and never arrived, customer service was so accommodating and understanding that they made another one for me at no extra cost! Who does that? They have been awesome throughout the whole process! I highly recommend Petsies and I will be ordering from them again!

What's great

customer service (6)variety of products (3)custom likeness (9)sneak peek option (2)

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3yr ago

•1 review

I seriously can't fathom how people are leaving bad reviews. They are some of the kindest people I've ever worked with! And they did an incredible job on my two Petsies. I got an Irish Setter (24 inches - he's HUGE lol) and a cockapoo (16 inches). I've also gotten pillows, blankets and even their felted ornaments as gifts for family and friends. Everyone is obsessed! Also, for people saying they only show good reviews, you can't actually delete reviews with Google. And almost all of their reviews on Google are super positive!

What's great

customer service (6)variety of products (3)

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3yr ago

•1 review

I am so disappointed in this company i ordered a petsie of my molly who rec3 passed. They sent me something totally wrong wrong color , shape .did not even slightly resemble my chihuahua molly .carli a manager there will not redo it unless you give them extra money and when i asked for a refund they wont do it the worst customer service at this company and clearly the designer did not know what they were doing ......i highly recommend mot to use this company .i will go back to cuddle clones they did a great job on my sheila. Carli and staff i suggest you get better customer service skills and make your customers happy avoid buying from this company..

What needs improvement

refund issues (3)additional costs (4)inaccurate likeness (11)customer service (2)

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3yr ago

•1 review

Although this is a great business concept, the final Forevers Pet replica is not worth the money that I paid! Also beware of the selective 4.8/5 rating that Petsies has on their website. If you look at other internet reviews, the rating is much lower. To get a replica of your pet is a very slow process. I wouldn’t mind waiting if the final product was of good quality, but that’s not the case. For the first replica that I received, the body was fine but I was very disappointed with the colouring which wasn’t even close to the photos that I sent to them. Petsies wouldn’t provide a refund and claimed that the only way to get an accurate replica of my pet was to pay extra for a preview. This is clearly a “cash grab” and should instead be included as a quality control process in the overall initial high price paid for their Forevers Pet. It was finally agreed with Petsies to get a remake of my pet done for an additional cost. This remake cost included the preview stage which allowed the final product to be more accurate in replicating my dog. After another long wait to receive the remake, I was disappointed to be charged an additional tariff/duties ransom which amounted to 40% of the invoice amount before I could receive the final product. When I asked Petsies why I wasn’t charged additional tariff/duties on the first replica considering that they used the same courier company, they couldn’t provide a clear response and wouldn’t reimburse me for this additional cost. Overall I’m very disappointed with Petsies and would not recommend this company to provide an accurate quality replica of your pet for a reasonable price.

What needs improvement

refund issues (3)additional costs (4)inaccurate likeness (11)long wait times (6)high price (6)

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4yr ago

•1 review

We had a Petsie designed from a picture of our beloved family dog Charlie who now lives in another town with my daughter - and it turned out amazing….:). His joyous face and precious smile CAME TO LIFE (!!) as we freed him from the packaging. He looked SO MUCH like our little Charlie - It was uncanny and shockingly wonderful…! Such splendid artistry and detailed craftsmanship. He has authentic features and is stunningly realistic. I cannot overstate the quality of the materials used to bring our beloved Charlie to life - from the soft perfectly patterned and colored fur to the to the expertly rendered eyes and ears. Our Petsie Charlie now has an honored position - hanging out and watching TV with the big boys. And our family room is a happier place as a result of his constant presence. Talk about a therapy dog - he brightens our room/man cave every day. So I HIGHLY recommend the Petsie line. Great group of pros - I’m an ardent fan of their work! :) Dave - San Francisco.

What's great

soft materials (2)custom likeness (9)detailed craftsmanship (6)realistic features (3)

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4yr ago

•1 review

After months of waiting for my petsie to come in of my beloved dog chevy who passed away, finally the plush came in and looked nothing like my dog. The color is off, the face looks like a completely different breed. After reaching out to customer support, their answer is basically it doesnt matter if you are happy with it or not this is what you get and we'll make another one for 75 bucks... why would i want you to make another one when you cant even get the first one right??

What needs improvement

additional costs (4)inaccurate likeness (11)long wait times (6)customer service (2)

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4yr ago

•1 review

I ordered my beagle stuffed animal. Within a month I received it in Italy and the stuffed animal was perfect !!! every detail of the color of my beagle's fur was also present on the plush! the personalized photo keychain was also really beautiful!! delivery times in my opinion are absolutely acceptable considering that they take care of reproducing every detail on each of their products!

What's great

custom likeness (9)detailed craftsmanship (6)realistic features (3)

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4yr ago