Slack Connect channels are fantastic for sales and high-touch customer support, but they are horrifically bad at scale. What’s convenient for customers quickly overwhelms teams with busywork and unnecessary notifications. We’ve solved these problems, so that your teams can provide higher quality support with less effort. Relay provides a Slack-native Priority Inbox, gathering all your outstanding (and in-progress) customer messages wherever they are into a single responsive surface. We generate documentation automatically and can synchronize it to your CRM or ticketing tools of choice (or just explore it directly in Slack!) 🤖 Sign Up 🤖 - Right now, our inbox is fully Slack-native. If you want to use other tools as your surface, let us know and we can support your flows (Vitally.io, Trello and Discord are our launch integrations) - If you’ve got customers on Microsoft Teams, we’d love to help you with seamless Slack<>Teams collaboration! Send a Slack Connect invite to kevin@relay.fyi for private beta access.

Relay Channel Manager

Manage hundreds of Slack customer channels effortlessly.

Manage hundreds of Slack customer channels effortlessly.