Seven24 captures real feedback and turns it into actionable tasks ๐.
Step 1: Create a workspace with your personalized feedback collection page.
Step 2: Our AI analyzes feedback and delivers tasks sorted by importance, with a percentage ratio to you.
Hey Product Hunters ๐,
My name is Dima, and I'm the co-founder and CEO of Seven24.
Thank you so much in advance for your support ๐!
What is Seven24?
Seven24 is a tool designed to capture real feedback at the most critical momentโwhen users interact with your product. Our AI analyzes this feedback and transforms it into actionable tasks, sorted by importance with a percentage ratio.
๐ Key Features:
โข Capture Feedback in Real-Time: Capture genuine feedback right when users engage with your product. Our AI then converts it into actionable tasks, ensuring you know exactly what needs attention.
โข Effortless Feedback Collection: Make it easy for users to share their thoughts. Copy the link or embed the button, and youโre set to collect feedback in either text or audioโwhatever your users prefer.
โข Upload Existing Feedback: Bring in all your existing feedback effortlessly. Import it as a CSV file or Google Maps link during workspace setup, and let our AI do the heavy lifting in analyzing it for you.
โข Activate Positivity Booster: Enhance your reputation on platforms like Trustpilot or Google Maps! Our AI spots positive feedback and encourages users to share it on the platform of your choice.
๐ก Use Cases:
1) Web App Feedback: Collect feedback directly from users of your web app, right when they interact with it.
2) Physical Location Feedback: Generate a QR code linked to your feedback page and hand it to customers at your physical location to capture their thoughts on the spot.
Analyzing thousands of feedbacks used to be impossible without a massive team.
Now, itโs a breeze with Seven24!
P.S. Weโd love to hear from you!
Please don't forget to leave us feedback, and if you have any questions, just let me know in the comments! ๐๐
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@dmytro_khlopkov :
Wow, Seven24 is a game-changer
Dima and team, you've nailed it with this tool! The real-time feedback capture is ingenious, making it so easy to get genuine insights exactly when they're most valuable. I love how the AI turns feedback into actionable tasks and even boosts positive reviewsโsuch a smart way to enhance user experience and reputation
The seamless integration for existing feedback and the flexibility of text or audio options are huge pluses. Plus, the ability to gather feedback both online and at physical locations is incredibly versatile.
Congrats on an amazing product I can see Seven24 making a huge impact. Looking forward to seeing how it evolves. Keep up the great work!
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๐ก Bright idea
Now this is amazing, I love the thought put into creating the tool as well as the homepage to sell it. It shows exactly what you're getting and how it works with me having to feel confused.
I don't know if you already have this use case in mind but I think this would be great for retail products. That's where a lot of reviews happen and adding a voice option to those reviews could make product reviews even better.
@userinsite Thanks so much, Negou, for your kind words! ๐๐๐
That sounds like a fantastic use caseโthank you for sharing! DM me if you have a specific project in mind. Weโd love to explore a pilot together!
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@dmytro_khlopkov Unfortunately I don't have anything in mind as far as specific projects.
two quick ideas for you
1. make the speaker a small widget so the user can explore the page and record what they see, could be great for testing services, that's what I do for companies and I record videos as go on their sites.
2. see if you can create a Shopify plugin that can be used for reviews
@userinsite Great insights, Negou! Writing them down โ๏ธโ๏ธโ๏ธ!
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๐ก Bright idea
I am using Tally to collect feedback, but the results are not satisfactory.
I plan to try Seven24. Also, I'm thinking about using it in emails as well. Aside from including a link, I wonder if there are better ways to present it(I am not suer if it is possible to embed it directly in emails)
@bonvisions Thanks a lot for the feedback and support, Bon! ๐
Itโs definitely getting harder to get people to fill out forms, which is why we wanted to offer an open format for feedback collection. Iโd love to hear your thoughts on Seven24 after you try it!
There are certainly better ways to incorporate it in emails โ right now, you can put the Embed Button directly into your email for example, and it will appear as a button, not just a link!
Weโll also work on smoother integration for emails in future updates. Thanks for the idea! โ๏ธโ๏ธโ๏ธ
P.S. If you need any help with implementation, just let me know in the support chat! Iโd be happy to assist! ๐
Love the voice feature and that it can help you analyze and prioritize existing feedback - such a time saver for product teams!!
Side note; website looks amazing! Slick and likely AAA compliant ๐ค Nice work, Seven24.ai design team!
@pavla_bobosikova Thank you so much for your support, Pavla! We truly appreciate it! ๐ ๐ ๐
P.S. a special thanks from the design team ๐.
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Hey Dmytro, seems like a nice product you have in there. Why just voice to collect feedback ? why not put option for the customer to have a custom option, maybe stars, ratings, comments or something exciting.
Would love to discuss your approach and understand the product more.
Amazing work mate, good luck on your launch๐๐ป๐
@yesabhishek Thanks a lot, Abhishek, for your support!
Good question! but itโs not just voice! ๐ Itโs voice or text โ whichever the user prefers.
That said, adding more feedback format options sounds like a great idea. Weโre still in beta and just built our v1 product!
Thanks for the ideas! Weโve written them down โ๏ธโ๏ธโ๏ธ
Good product, Dima!๐๐ผ
But I have a question (Sorry if the question is repetitive). Can I customize a 'question page' and maybe embed this block on my website?
@igor_vagner Thank you, Igor! We really appreciate your support ๐ฅ๐ฅ.
No problem, and great question!
The question page has some customization options, including:
- Questions text
- Business name
- Promo code & Positivity Booster flow for users/customers after a positive review
Styling isnโt customizable yet, but if you have a specific case in mind, let me know in the support chat!
Weโd love to explore a pilot together and cover your needs.
As for embedding the whole block, thatโs not possible just yet, but the embed button is available right away ๐.
Let me know if you have any other questions โ Iโd love to chat more!
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What made you focus on building this Dymtro? And are there specific customers you think seven 24 will be particularly useful for?
@chef_jefx Thanks for the question, Jeffrey!
My co-founder Liza runs a Patreon, and she used to send out questionnaires to collect feedback from her audience. However, the response rate was low, and processing the feedback โ especially with a large volume was very challenging ๐ฎโ๐จ.
So, we decided to utilize LLM for that particular case, and it did a great job!
We then tested Seven24 with the SaaS businesses of our friends and some offline businesses. Both worked really well. Implementing the most critical tasks from the dashboard always had a positive and measurable impact on the company ๐ฅ๐ฅ๐ฅ.
Hope this helps! Please let me know if you have any other questions ๐!
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