Activate your free users to power your marketing. Motivate them to create reviews, drive user acquisition, generate UGC and more! Reward them with free subscriptions, discounts, and cash credits. Slash your marketing spends and boost your reach effectively.
Congratulations to the Shoutout team on your product launch!
I'm exploring it's capabilities for our company's customer onboarding process. Could you elaborate on how Shoutout specifically facilitates smoother customer onboarding experiences? Are there features or strategies within the platform that help in guiding new users through our product offerings effectively?
@basim_ahmad Thanks Basim.
In most onboarding journeys, there are some steps which are optional (such as inviting team members, booking a demo, connection social accounts, etc), but if the users complete those steps, the likelihood of them converting to paid customers goes up. Shoutout let's you incentivize any of the onboarding steps, and all you need to do is to send Shoutout an event, using our SDK, to indicate when the user completes the onboarding step. Shoutout automatically rewards the user.
For any SaaS product, if the lead acquisition is expensive, it is critical to optimize the conversion rates, and a successful onboarding is really important to achieve it. Shoutout helps you achieve it.
The general strategy is to award cash credits to users for completing certain onboarding steps. For example, giving then $25 cash credits if they book a demo with you. The great this about this is, that those credits only matter if the user eventually converts to a paid customer.
@rosieatpieces Thanks Rosie. We would love to understand your use cases and give you a demo of the product.
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🎉 Congratulations @vaibhav_sinha1 & @thepmfguy 🚀
As an early adopter, I can say the product is fantastic. It really helps drive customer engagement through incentives. The user-friendly interface and powerful features make it a must-have tool for any business.
Wishing you all the success! 🙌
Cheers,
Sandeep
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@vaibhav_sinha1@samdsingh01 Thanks a ton! We're glad to have Graphy as one of our initial customers and helping you guys crack growth! 💪🏿
How does the gratification works? Will it be manual or automated? I can see from your website that we can run all sorts of campaigns on auto pilot. Keen to understand how will this be setup!
@shobhitic Hi Shobhit.
We support two different kinds of actions:
1. Actions which are performed on an external platform, such as G2, and require manual review of submissions. For these, you can manually review the user generated content for authenticity and approve or reject the submission in click of a button.
2. Actions which are performed inside your own product, such as inviting team members. In this case, manual review is not required. Instead, your product can send us an event when the user completes the action, and we automatically reward the user.
In either case, we integrate with your payment provider (Stripe and Chargebee right now) and process the reward automatically. We also take care of notifying the user through in-app notifications and email notifications.
Hey @vaibhav_sinha1 open to partnerships?
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