The Help Center Academy – By HelpKit

Learn the secrets of building a successful help center

310 followers

Learn the secrets of building a successful help center

310 followers

A free and interactive guide designed to help you create the perfect help center for your business. Our guide covers must-have characteristics, examples, tips, best practices, tools, and resources plus an ultimate help center checklist.

Free

Launch tags:Customer Success•Customer Communication•SaaS

Launch Team

Framer — Launch websites with enterprise needs at startup speeds.

Launch websites with enterprise needs at startup speeds.

Promoted

snappify

wow, this one is packed full of valuable info on how to properly set up a Help Center .. for FREE! 👏 and marketing-wise: a perfect fit for HelpKit congrats on the launch Dom! keep rockin' :D

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3yr ago

HelpKit Knowledge Base

Maker

@dominiksumer Hehe, happy to hear it resonates Dom 💪 If there's anything you are missing to build your help center please let me know!

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3yr ago

TransferChain

Definitely gonna use these practices in our upcoming knowledge base project. Congrats and thank you @sobedominik

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3yr ago

HelpKit Knowledge Base

Maker

@ozan_yalcin1 Awesome! Ping us in case you realize there's something missing in the guide so that we can add it!

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3yr ago

TransferChain

@sobedominik will do :)

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3yr ago

HelpSpace

Hi Dominik, next time you copy your main design make sure that you at least mention the OG in your "20 Best Help Center Examples" list ;) https://supportcenter.helpspace.com

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3yr ago

HelpKit Knowledge Base

Maker

@janiskelemen Hi Janis! Great plug 💪 Always looking for new help centers to add to the list.

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3yr ago

SwipeWell

This is perfect, thanks for sharing! Just started doing research on our help center and documentation for SwipeWell, so this'll be amazing ✨

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3yr ago

HelpKit Knowledge Base

Maker

@connor_lindsey Happy to hear Connor! :) If you stumble on something that isn't clear or you are missing something specific please let me know here, on Twitter or anywhere. Really want to make this some great evergreen content!

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3yr ago

Beautiful 100+ AI generated Images

Love the design, Dominik. This is perfect. Thank you for curating this valuable knowledge 😍 Congrats on the launch 🙌🥳

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3yr ago

HelpKit Knowledge Base

Maker

@shivam010 Super happy you are liking the design and content Shivam! :)

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3yr ago

Decipad

Congrats on the launch! We've been looking for resources like this. Building and maintaining a great help center is really hard, but it looks easy when done well.

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3yr ago

HelpKit Knowledge Base

Maker

@kelly_mcettrick Thanks Kelly! Super happy to have come launched at the right time then :)

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3yr ago

The Help Center Academy is awesome! Congratulations on the launch Dom 😊

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3yr ago

HelpKit Knowledge Base

Maker

@krh Thank you Katie! Appreciate it :)

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3yr ago

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