Turf

The in-app community platform for SaaS companies

5.0•2 reviews•

678 followers

The in-app community platform for SaaS companies

5.0•2 reviews•

678 followers

Customer support tools

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Customer loyalty platforms

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Community management

Create community forums, customer feedback boards, knowledge bases, roadmap displays, change logs, feature request boards, bug reporting forms, academies, technical documentation hubs, and online events - in one centralised hub that embeds in your application.

Turf gallery image

Turf gallery image

Turf gallery image

Turf gallery image

Turf gallery image

Turf gallery image

Turf gallery image

Free Options

Launch tags:Customer Success•SaaS•Community

Launch Team / Built With

Atlassian LoomTalk it through in Loom. Ship with AI

Promoted

Hunter

📌

Hey PH fam 👋 Today, I'm super excited to bring Turf to the wider tech & startup community around the world! 🌎 Let's zoom out for a bit. Don't you agree that we're living in the golden age of SaaS, with new products popping up daily? And when throw AI into the mix, the sheer number of software products being created around the world is off the charts. But here's the million-dollar question: when building a product gets this easy, how do you keep your users retained/engaged and coming back for more? Enter Turf: the in-app community platform built specifically for SaaS companies. 🚀 Why am I so hyped about Turf? Because I don't think I've seen a community product with THIS MUCH FIREPOWER in recent years. The feature set included is just impressive. You'll have to see for yourself. The best way I can describe it is: Imagine having a Swiss Army knife for user engagement. From forums to feedback boards, knowledge bases, roadmaps, change logs, academies - Turf's got it all. And the fun part? It's all wrapped up in a super simple embeddable widget that lives right inside your SaaS app. This was a very novel execution to me when I first saw it. And there's one additional power feature that stuck with me. Turf isn't just about building communities - it's about measuring their impact. 📊 Turf gives you the analytics to tie community engagement directly to your bottom line. Churn reduction? User activation? Revenue growth? Turf's got you covered. I recently got a sneak peek of Turf's demo from the founders and it was incredible. The team behind it really gets the unique challenges SaaS companies face. They've been there, done that, and now they're solving a problem we've all been grappling with. Big shoutout to the Turf team (Olivier & Tim) who are here today 😀 Check out the tool and feel free to drop any comments, questions or suggestions below ⤵️

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2yr ago

Maker

@thisiskp_ Thanks for all the help! Appreciate the support and guidance 🤙

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2yr ago

@thisiskp_ Congratulations on the release of Turf! Turf understands unique problems! Great teamwork🦾

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2yr ago

Maker

@antonikozelski Appreciate it!!

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2yr ago

@thisiskp_ Great find!

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2yr ago

@thisiskp_ Hey there! Turf sounds like a game-changer for SaaS user engagement. Here are a couple questions to dig deeper: - Can Turf be customized to match the specific branding and user interface of each SaaS application? - Does Turf offer a free trial period for SaaS companies to test the platform before committing? I'm a developer interested in seeing how Turf integrates with existing SaaS applications. If there are opportunities for developers to contribute or explore the API, I'd be interested in learning more. Keep up the great work!

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2yr ago

This looks pretty cool. It's super helpful to have all our customer stuff in one place. Can it link up with knowledge bases like Intercom?

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2yr ago

Maker

@brian_woloszczak, yes it does integrate with intercom.

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2yr ago

Maker

@brian_woloszczak Thank you!! Yes it can. We have an integration available for that :)

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2yr ago

Maker

@brian_woloszczak good to see you here Brian. Good luck with your agency!

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2yr ago

All signed-up using your gift code — thanks! The product looks very clean and beautiful so good job there. I would like to see API access on all paid plans (it's a deal breaker for me and probably others in the NoCode / LowCode community if experience is anything to go by). I'd also like to suggest adding Webhooks alongside the API please 🙏 I'm impressed that you have allowed for unlimited members on all paid plans so thanks for that too. Other platforms use member numbers to drive people to the next paid plan which never made sense to me 🤷‍♂️ We run digital courses as part of our business and so I'm keen to see how well Turf will support these sorts of features in the future: multiple courses, cross-sells, user permissions, course payments etc. It looks as though the Academy is the start of this side of your platform perhaps?

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2yr ago

Maker

@theflowagency Appreciate it Glenn! Noted. We will most likely add API access together with webhooks to all the paid plans soon - valid point. Yeah the member limit thing doesn't make sense, especially for SaaS companies and the fluctuating user base sizes. Indeed! The academy feature is the basis for our future course functionality that we will be building out more in the future. We will be providing all the need courses functionality in the near future hopefully 😎

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2yr ago

@oliviervandenhoogen Thanks for replying Oliver and that's very encouraging news indeed. You have a real shot here at being the first all-in-one platform to get it right and there are soooo many SaaS owners in need of this. I look forward to being a part of this journey with you and in the meantime, have an amazing launch day 🔥🚀

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2yr ago

Maker

@theflowagency Thank you! 😁

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2yr ago

Maker

@theflowagency amazing to receive your support on all different kind of platforms. A real tech enthusiast, I would say. Appreciate it!!

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2yr ago

Ultimate e-Commerce Handpicked Resources

Been looking at Turf and it's purely designed for SaaS companies. Fb groups are dead, I tried discord and grew to 15K but 0 analytics. It's just people with funky gaming names. - My CEO asked. I couldn't do anything and I wish I found Turf back then. Good job Turf team and yes, community is the future!

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2yr ago

Maker

@superminnu Appreciate the support man! Let's catch up some time!

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2yr ago

Maker

@superminnu For SaaS companies it is really hard to launch on FB groups, Discord, or Slack and drive some organic peer to peer community activity from their user base. Besides the lack of basic features that allow you to properly manage your community (like analytics, as you mentioned), generating community engagement in the first place is a big pain point. SaaS users want to be active in your community when they are using your software in real time or when they have just used it. It is very important to make it as easy as possible for users to participate in the community, in these moments. Besides that you can not centralise any other modules in your community on FB, Discord, or Slack. This creates a lack of incentive to go to your community and means people will be less exposed to your community in the first place. It really comes down to making your community the single meet point for your users.

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2yr ago

Ultimate e-Commerce Handpicked Resources

@oliviervandenhoogen Yess! and congrats on #1

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2yr ago

Maker

@superminnu thanks for your support!! Its a neck and neck race for #1

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2yr ago

I'm impressed by the private channels feature. It's perfect for creating exclusive spaces for different user groups on internal teams.

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2yr ago

Maker

@andreas_sohns Yes! Thanks. It could also be great for creating subcommunities or gated areas for users on a higher subscription plan or even for partners

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2yr ago

Maker

@andreas_sohns awesome to hear that from you Andreas!

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2yr ago

Completely agree with the insight shared below: The introduction of new products is just increasing, and the big question is indeed : "when building a product gets this easy, how do you keep your users retained/engaged and coming back for more?" It's for that I love you're attacking this problem with Turf. Just makes it so much easier for SaaS companies to build their flywheel for growth. Congrats on the launch!

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2yr ago

Maker

@ton_dobbe Appreciate that! Customer engagement and stickiness of your product and brand is definitely going to become more and more important over time.

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2yr ago

Maker

@ton_dobbe thanks for all you support!

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2yr ago

Congrats on the launch @oliviervandenhoogen and @tim__pouw ! Being able to embed is groundbreaking. Can we create different channels for specific regions or certain partners/consultants? And perhaps make some discussions private?

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2yr ago

Maker

@tim_rosens Thanks! Definitely. You can entirely customise the channel setup of your community. You can also gate channels and certain areas of your community to create subcommunities and private areas for for example partners, consultants, users on specific subscription plans, devs, etc.

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2yr ago

Maker

@oliviervandenhoogen @tim_rosens thanks fellow Tim. Good question. Hopefully olivier was able to help you?

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2yr ago

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