Helpwise's Universal Inbox lets you manage customer queries from multiple channels (e.g. email, voice, chat, SMS, social media) in one place, collaborate with team members, use analytics, automate workflows to reduce workload and improve efficiency.
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AppSignal — Track your app’s health, errors and performance with ease
Track your app’s health, errors and performance with ease
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Awesome tool to centralize external channels with customers! Congrats on the launch team Helpwise 👏
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Very cool - will be super useful for our customer facing teams. Our customers are talking to us across channels, and now my team can manage that from a single place. Nice!
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Many congratulations on the launch team! Product is quite cool and addresses the need state well. Being accessible across preferred channels powered by a unified set up is definitely a game-changer👏
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This is a must-have for any CS/CX team that's trying to grow the right way 🙌 ! Having all the channels in one place keeps the chaos to a minimum.
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Amazing work! This is really needed! I've been in numerous groups and it can get a lot to keep track of!
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Great product and it's a great addition to the support team. I am excited to see the potential of this product.
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Amazing work team; on creating this awesome tool for creating and levelling up customer service once again 🔥