Many callers mix languages, for example, Hindi and English, in the same call. Voice agents often get stuck in one language or flip back and forth between languages.
Our agents follow the caller. If someone says "let's speak in English", if the speaker switches languages, the agent switches right away and stays there. You, the builder, decide whether it should stick to one language or keep adapting.
Even the agent's own system phrases, like "Are you still there?" and goodbyes, now match the language of the call.
Tell me, does this feature speak to you?
Getting clean structured data out of every call instead of a transcript I have to reread is the part that makes this useful to a team, and going live on a real phone number without code is a big shortcut.