Wingman

AI assisted real-time cue cards and feedback on sales calls

7 followers

AI assisted real-time cue cards and feedback on sales calls

7 followers

Wingman is software that helps sales reps close deals by listening to their conversation and automatically giving them the exact information and feedback they need in real-time.

Launch tags:Sales•SaaS•Artificial Intelligence

Launch Team

LightfieldAI-native CRM that builds itself and does work for you

Promoted

Wingman (YC S19)

Maker

Thanks for the hunt @kevin Hello Product Hunt, My name is Shruti Kapoor, and I’m the Co-Founder and CEO of Strings.ai. At my previous job, I built a sales team from scratch for a large fintech startup in a new geography. While onboarding and training new reps, I realized that the lengthy onboarding process was largely about reps acquiring 'tribal knowledge'. This was an even bigger challenge with a remote team, and as a sales outsider. I thought there must be a better way. (Read on for freebies) How much of the stuff you learned in lectures in college stayed with you after a few months? It’s not surprising that 80% of sales training is lost in 1 month. We built Wingman to address this problem head-on. Wingman 'listens' to sales calls (across all your favorite platforms e.g., Zoom) to automatically give sales reps the exact information and feedback they need, in real-time. It helps new reps onboard quickly and helps experienced reps stay up-to-date with product features, case studies, and competition. Individual users can leverage it to set personal feedback loops to overcome bad habits, and to take notes more effectively during the call with our real-time bookmarks. We’re excited to share this with the Product Hunt community and would like to offer individual users free access to Wingman! Just mention Product Hunt when talking to us, and we’ll help you get set up.

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7yr ago

ClearList

@kevin @shruti_kapoor This is amazing, congrats for launching!! 🔥

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7yr ago

Wingman (YC S19)

Maker

@kevin @shruti_kapoor @satwaya Thanks Joushua!

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7yr ago

Actiondesk

Congrats @shruti_kapoor ! Amazing job

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7yr ago

Intelligent Customer Management

Love the real-time aspects of this. Would be great if this were somehow linked to Google Docs or a CMS/LMS (for larger companies) to make loading / keeping content up-to-date easy. Very cool and love where this is going. I'd get a lot of piece of mind just knowing our reps are consistently answering questions like "how is this different than X?" or "how much does this cost?"

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7yr ago

Wingman (YC S19)

Maker

@williamdinkel Thank you! The Google Docs idea is a great suggestion and we'll look into it! We are also exploring integrations with CMS/LMS systems. One challenge we have encountered is that a lot of the content that teams have created on those systems today is very long form and we think that would be really distracting for reps to have to parse through in calls. Would you agree?

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7yr ago

Congrats! I'd have loved to see how it works without asking for a demo. Even a 30 sec video where you show someone using the tool would already help to picture what the tool is all about :-) hope this makes sense.

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7yr ago

Wingman (YC S19)

Maker

@nicocaramella Yes Nico, makes sense. It is in the works but happy to do a 5 min demo in the meantime.

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7yr ago

Wingman (YC S19)

Maker

@nicocaramella Thanks Nico. Like @shruti_kapoor said, we're working on a video but in the meanwhile I can tell you how it works - our bot joins your meetings, listens to the conversation and brings up relevant information and feedback on your desktop in real-time. For example, if a customer brings up a competitor, wingman will show the rep a battle card with short talking points to use in that context.

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7yr ago

this is the future of sales right here. i can see this being so commonplace in years to come, so a big well done for being (probably) the first to do it. Such a great idea. I always tell people that I wish that I could sit on their shoulders as they are making the calls, so now, this is a way to do so. Fantastic stuff...interesting, and very exciting, too.

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7yr ago

Wingman (YC S19)

Maker

@jwelch James that is exactly what we want to help replicate. Without the Schrodinger's cat problem of having a manager observe you :)

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7yr ago

Wingman (YC S19)

Maker

@jwelch Thank you! Its awesome to hear that we're headed in the right direction. One thing that definitely motivated us to build this was in helping scale the sales managers' efforts. There just isn't enough time in the day to coach everyone and we believe Wingman can really help with this.

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7yr ago

Startup School

I saw a demo of this a few weeks ago and it was incredibly impressive. Wingman feels like the future of sales training and will probably be table stakes for people in tech. Reminds of me Spiderman's best friend...It's basically the guy in the chair whispering into your ear exactly the information you need to close that next big deal.

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7yr ago

Wingman (YC S19)

Maker

@ilikevests Thanks Kevin. Co-piloting sales, one rep at a time :)

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7yr ago

Super cool!! Curious as a tech geek, how does it auto transcribes the recording - basically how does it identify which person spoke what ? And what's the accuracy of transcribed text ? Great product 🔥

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5yr ago

As soon as I heard this product existed, I dropped everything that I was doing and signed up. High quality transcriptions, great integrations, unparalleled customer support. I highly recommend.

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7yr ago

Wingman (YC S19)

Maker

@sannteklabs Thank you! Glad you're finding Wingman useful.

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7yr ago

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