Sophia

Sophia

Founder & Managing Partner at Trust Fund

About

I'm the Founder & Managing Partner at Trust Fund, an early-stage venture fund backing software companies that help people and teams start, manage, and scale businesses. Our founders are killers building painkillers. Our LPs include Marc Andreessen, Jason Calacanis, David Sacks, Jeremy Liew, Andrew Chen, Chris Dixon, Jeff Jordan, Ev Williams, Paris Hilton, and Phil Hellmuth. Previously wrote an 18-week New York Times Bestseller, #GIRLBOSS, which was adapted into a scripted Netflix series that premiered on Netflix, produced by Charlize Theron.

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Forums

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11h ago

How do founders spot "silent churn" when users leave without any bad feedback?

I went through my credit card statement last weekend and finally canceled a software I ve been paying for over a year. I felt bad doing it because the product was great, but I only used it a few times all year.

It was a good reminder that churn isn't always caused by bugs or bad features sometimes people just outgrow the need for the tool.

If you run a SaaS how do you learn from users who leave politely without filling out cancellation surveys?

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1d ago

Do you draft release notes as you code or write them after launching?

I used to write changelogs the day after shipping but i d always forget half the details and end up with vague updates.

Now i write a quick line every time a feature gets finished. It keeps everything clear and actually helps me notice if a feature is too confusing before going live.

When do you guys usually prep your update notes and do your users even bother reading them?

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2d ago

Do tech recruiters actually care about affiliate projects on a CS resume?

Building a real project is way better than copying basic tutorials but i'm not sure if an affiliate setup stands out to hiring managers.

I want to create something that brings actual cash to users, but worry it might look more like a marketing tool than a solid software build.

Would you recommend sticking with a monetization idea like this, or building something more technical?

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