Toto De Brant

What do you think about support - or have you even thought about it? =D

Do you think every product must have some kind of support?

Should it be a bot?
A human?
Email?
An AI agent?
Or all together?

In our case, with a complex workspace, I think working support is definitely a must.

I believe that cloud providers should make hard spending caps the default: when you hit your limit, everything stops, rather than you getting a warning email you only see after the damage.

The reason is simple: coding agents can now ship code that burns through paid APIs while you sleep.

It s Saturday, and most of us continue working anyway...

When I m doing very intellectual tasks, I just put on my headphones - without any music - and concentrate on my thoughts.

But when I need some inspiration, or I m doing some repetitive work, there s always music in my ears.

Every activity has its own type of music for me: