New AppFollow 3.0 with Customer Support tool to respond to user reviews in App Store & Google Play, including Slack Reply bot, Zendesk, Intercom, Helpshift integrations and many more.
There is one of the most useful product for PM and support team. Basically, we use it for monitoring and answering for store's reviews, and sometimes for reviews of competitors.
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We started using AppFollow a year+ back to track Android reviews, and have since started using it to track everything about our apps & store listings
Pros:Very easy to use and configure. Keeps the whole team engaged
Cons:Haven't found one yet
Amazing tool to track competitor's ASO and use this insights in your app ASO. Use it from ver. 2.0
Pros:Competitor analysis
Cons:Did not find
I use App Follow every day! Keywords, ASO, Support are greate
Pros:Cool product for ios developers
Cons:Don't know )