Chris Messina

Apple Self Service Repair - Offering transparency and autonomy to troubleshoot issues

Apple Diagnostic suites for Self Service Repair are intended for users with the knowledge and experience to repair Apple devices. Follow the steps provided to perform a variety of out-of-warranty repairs for iPhone and Mac, such as display replacements.

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Chris Messina
This is such a major shift for Apple — and a welcome one. The program is part of Apple's efforts to "further expand access to repairs". Still, Apple cautions that the "vast majority" of customers should still visit a professional repair provider, such as an Apple Store, to ensure their devices are repaired safely and reliably.
Esus 🛡️
Super neat to see this shift. I remember taking apart and replacing iPhone parts a few years ago on the older models. Maybe that can come back! Also looks like it works for Macbooks :o https://www.theverge.com/2023/12...
Matteo Zumpano
I love this, I always have issues with apple, this looks like it can solve my problems😄
André J
If only apple could stop using glue 😅
Bayazid Malikov
Interesting product! How do you plan on monetizing? Do you have a partnership in place with Apple? You could potentially get a deal with the warranty services as you reduce costs.
Chris Messina
@bayazid_malikov this product is made by Apple. They monetize it by selling phones and computers.
Nova Solstice
Hi producthunt! It's a service I've been needing!
Sullivan Drake
Wow...It's a service I've been needing!
Shahmir Faisal
Congrats on the launch Chris!
Wren Kai
I think this will be very useful for people who want to outsource repairs! I'm happy to support this launch
Lin Vert
Thanks Chris for introducing such a useful self service repair! It's an awesome way to allow users more transparency and autonomy when it comes to troubleshooting their own issues. Great job!
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