Sarah Mooney

Ariglad - Auto create & update knowledge base articles

Powered by AI, Ariglad automatically updates your knowledge base articles, and creates new articles by analyzing support tickets and product release notes. We integrate with Zendesk, Notion, Slack and more πŸš€βœ¨

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Orkhan Hajiyev
This looks really interesting. Good luck
Sarah Mooney
@orkhanh Thank you so much!
Kate Ramakaieva
I love the idea of your product! We've spent so much time updating the knowledgebase πŸ˜–
Sarah Mooney
@kate_ramakaieva Thanks Kate! It's definitely very time consuming to keep it up to date, we're excited to help!
Lucas Silva
Congratulations! πŸŽ‰ I'm already giving it a try.
Sarah Mooney
@lucasluizss Thanks Lucas! We're excited to hear what you think :)
Nick Belov
Now that's some pivot right here. Congratulations! πŸ’« The description looks very interesting: we know how tedious and time consuming it can be to manage knowledge base considering how fast updates are being released nowadays and your solution looks like a good fit for the task. We'll definitely give it a try, wishing you the best of luck with the app and keep developing it.
Sarah Mooney
@gregory_atmanan Thanks Nick! It was definitely quite a pivot - and we're so excited to be helping with such a pressing problem :)
Sophie Wyne
@gregory_atmanan Absolutely! Releases for products happen super fast now and it’s so important to keep the KB updated πŸ™Œ
Upasana Sharma
Congratulations team on the launch πŸ‘ Intresting product use case. Sounds like a really useful product!!
Sarah Mooney
@upasanasharma Thank you so much! Our users definitely think so, we're so happy to spread the word :)
Sophie Wyne
@upasanasharma Thank you very much for much! We’re so excited to be launched and appreciate the support πŸ™Œ
felipe
Congrats on the pivot! This is one of the coolest applications I've seen of LLMs solving real problems for online businesses. I'm also intrigued by the long-term possibilities here. If Ariglad sits on top of a company's internal- or external-facing docs, you'll be in a privileged position to start making AI recommendations on how to improve their internal processes. Or even to train/instruct agents on how to take over busywork.
Sarah Mooney
@felipap Thank you so much! Totally, sky is the limit when it comes to this application :) We're excited to be on this journey with this awesome community.
Sophie Wyne
@felipap I love these points! To add to what you mentioned, we’re very excited to plug into Zendesk, Slack, etc. to be then able to update both the internal and external facing docs. Thanks for the comment and support!
Shivay Lamba
Love the ability to update the knowledgebase. It is always tricky to update all of the articles, resources when you have a lot of resources. So I definitely see a great value having a product like this.
Sarah Mooney
@shivay_at_pieces Totally - our CEO worked in Customer Success and experienced first-hand how time-consuming and frustrating that process can be!
Sophie Wyne
@shivay_at_pieces Totally agree! The process of manually updating knowledge base articles constantly is super tedious - and being a customer not finding that info is very frustrating. I’m glad to hear this pain resonates with you! πŸ™Œ
Adrien Beyk
I love this! Ariglad is going places 😎πŸ”₯ I can imagine so many ecom companies and customer support teams needing this yesterday! I'm testing it out, so far looks awesome. BTW, love the cool new website y'all!
Sarah Mooney
@adrien_beyk Thank you so much Adrien - appreciate that a lot! We're thrilled to be launching the tool and getting so many positive reviews of the tool :)
Sophie Wyne
@adrien_beyk thanks so much Adrien! That is absolutely the plan, we want to reach as many folks as possible in all types of industries 😊
Hashir Hassan
Would be interesting if this supports multiple languages. But I am willing to give it a try anyways!
Sarah Mooney
@mhashirhassan22 It does support multiple languages, all you need to do is connect it to data sources in the language you want and the AI will create/update the content in that language :) Thanks for trying it out!
Andrei Costea
Yesss! Congrats ?makers!
Sarah Mooney
@andrei_costea2 Appreciate it! We're very excited :)
Sophie Wyne
@andrei_costea2 Thank you for your support! Means the world to us 🌍
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