Customer Communication for WhatsApp, Facebook, etc.
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Carlo Morandi

Callbell Chat Widget - Chat with visitors using messaging apps by Callbell

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Callbell Shop
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Callbell chat widget allows website visitors to choose between popular Messaging Apps like WhatsApp, Facebook Messenger (Customer Chat plugin), Instagram Direct and Telegram to chat with your business (+ users analytics). It is free and easy to install 💬 😃

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Carlo Morandi
Maker
Hello world 🌍👋! We have just released our free chat widget to facilitate and boost customer communication through messaging applications. To install the widget, you will just need to create an account, connect your Facebook page, add your WhatsApp number, your Instagram and Telegram username. You can choose which channels you want to add and if you want them to appear on desktop, mobile or both. If you like it, you can also change the widget icon with a picture or a GIF 🤗. Copy and paste the script into your site and you're done! To do so, you can use Google Tag Manager or paste the code in before the end of the section of your website. After 24 hours, you will be able to see statistics on unique visitors / visitors, clicks on the widget, clicked channels, devices and localization straight from your dashboard. This widget is just a part of a bigger plan to build a customer communication platform dedicated to mobile messaging applications ⛏️😃 If you have any questions or feedback, we would be happy to hear from you! You can reach us by leaving a comment here below or via email at hello@callbell.eu :)
Phra
@callbell @carlo_morandi94 Hey reader: be an early adopter, get Callbell beta straight from the developers. I did it and it really helped streamlining customer care. Looking forward the next release. Well done guys!
Giaco mo
Amazing guys! Good design, easy to use & great support
Gianluca Bargelli
Maker
@giaco_mo1 Thanks 🙏if you have feedback don't hesitate to share it with us :)
Elias Suliman
Hey this is a great tool! Early sign up and really is changing the way I interact with customers! Awesome job guys keep up the great work!!
Raphaël Chabaud
Interesting approach. Customers love to interact right from their messaging app.
Alessandro Monterosso
We are using the Callbell widget to manage our customer communication and has been working great so far! Consumer messangers like WhatsApp are just the easiest way to interact with our clients. We're looking forward for what comes next!
Tours Drivers

We are using Callbell Chat Widget for several months for our website and contact requests, especially through Whatsapp, are increasing a lot.

Pros:

Very simple installation Quick and intuitive setting Great customer support Personalized messages Analytics

Cons:

For the moment a platform for centralize all the conversations is not available : we look forward to it!

Jonas

Can't wait to see how the tool improves!

Pros:

Really good tool to manage all customer contact channels through a single interface, keeping knowledge and a single point of contact.

Cons:

Did not identify any

Marco Nuori
Looks great but I have a question : Do you plan to integrate WeChat as well?
Carlo Morandi
Maker
@marco_nuori Hi Marco, thanks for your feedback! At the moment we are focusing on this four integration for the simple reason we will also work on a chat interface to manage all the incoming chats coming from those channels. It's likely that we will consider WeChat in the future tough :)
Lore Tiberi
Great design and really easy to use!! But what really makes the difference is the complete analytics that you can get!! Looking forward for the next releases!!
Paul Williams
Two things: 1. The app is asking for too many unnecessary permissions when it comes to adding your facebook page. For some reason, just the "manage messages" permission is not enough and they say you need to allow 'everything' including "manage ads" etc. Support can't explain why they need it. 2. Not only support can't explain anything, they also don't care to reply in a timely manner. I waited 4 days days to get clarification on why they require that many permissions not related to the task I was going to use the app for, and support did not care to reply. I deleted my account.
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