If only I had this earlier for User interviews. I have no problem with the recording of conversations etc. but the transcribing was tedious and soul sucking. Definitely going to check this out.
@monirom Haha soul sucking indeed. As a designer myself, I completely understand your pain and so do many of our users :)
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This would have been a godsend in my days as a journalist! Note taking can be very disruptive to the interview process and affect the end result.
Gay Talese used to keep notes on cut up shirt boards from the dry cleaner, sneaking away from his subjects to jot things down. This... seams easier.
@arizaxk Hey thanks! We're a small team so haven't had time to upgrade the app to iOS 11 yet but we obviously will test it thoroughly on iOS 11 before it comes out of Beta.
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Has the app been pulled out the UK + US AppStore?
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I downloaded cassette 2 months ago and actually the result kind of surprised me since it's better than other Note-taking app, I'd say 50-70% audio recorded successfully translated if it's in English.
When I tested it out, I need additional hours so I decided to upgrade my subscription. But later on, since my meeting mostly in Indonesian (Bahasa), not only in English, I wasn't using it frequently and decided to remove all my record/notes and remove the app.
The first month came my bill for subscription and I thought it's okay.
Second month, they also charged my bill.
This is ridiculous, why do they charge User for subscription even though there's no data stored/no activity at all within the app? Why not trying to detect Users who are dormant?
I can understand for my 1st month bill, but the 2nd bill kinda make me furious.
But that not the worst.
When I tried to download the app again, I cannot find unsubscribe feature.
I can only find downgrade option, which is not very clear to me whether I won't get charged for this or still charged for lower fee (downgrade membership).
I tried to open my Credit Card and guess what? They didn't provide option for me to remove my Credit Card data.
User should have an ability to manage their data, especially when it's a financial stuff. Why they didn't try to use iTunes Subscription instead? Isn't Apple limited other apps to use iTunes payment for Digital Goods/Service?
I've tried to asked them on Intercomm, but got no reply for more than 1 week.
It seems the founder is more interested on replying the comment on Producthunt rather than replying their customer's problem.
Pros:
Better transcription result than other products (I'd say 50-70% English words successfully translated from Audio to text)
Cons:
Very very weird business model and lack of subscription management feature
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This looks great - and your demo brings out the thought behind usability perfectly. I just thought of a couple of use-cases I might have for it while watching the demo video. Great going - all the best!
Hey,
Congrats on this new iteration, and thanks for enabling French transcriptions 🇫🇷
Just a small feedback, the landing page fonts looks very odd on my end, you might want to double check if you're serving the assets correctly. (I'm using the latest chrome version on OSX).
Keep up with the good work, will share with the rest of our product team :)
@dcbxdcb Hey glad you're excited about the French transcription. Would love to hear your feedback on it!
Interesting, I'm not able to reproduce that issue on my end. Our landing page is on squarespace so it's hard to tell what's going on. Any chance you can send me a screenshot? You can just message me from the website or send me an email. Thanks!
@preetangad Hey so I had another look, looks like you're using adobe typekit underneath the hood to serve your fonts, and turns out my ghostery plugin seems to think that's not cool - I wouldn't worry too much about it :)
@vladkorobov Hey it's a combination of our own tech and IBM Watson for now. We'll be integrating with even more of these intelligence technologies over the next few months to make the accuracy even better and add more awesome functionality.
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Was really excited to try it out but the app crashes upon every launch
@shahab_21 Hey sorry to hear about that. Are you on the iOS 11 beta by any chance? I'd be happy to help you with this. Can you please send me a chat from our site or an email?
@rutgerteunissen Hey it's a combination of our own tech and IBM Watson for now. We'll be integrating with even more intelligence technologies over the next few months to make the accuracy even better and add more awesome functionality
Replies
Cassette
Cassette
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I downloaded cassette 2 months ago and actually the result kind of surprised me since it's better than other Note-taking app, I'd say 50-70% audio recorded successfully translated if it's in English.
When I tested it out, I need additional hours so I decided to upgrade my subscription. But later on, since my meeting mostly in Indonesian (Bahasa), not only in English, I wasn't using it frequently and decided to remove all my record/notes and remove the app.
The first month came my bill for subscription and I thought it's okay.
Second month, they also charged my bill.
This is ridiculous, why do they charge User for subscription even though there's no data stored/no activity at all within the app? Why not trying to detect Users who are dormant?
I can understand for my 1st month bill, but the 2nd bill kinda make me furious.
But that not the worst.
When I tried to download the app again, I cannot find unsubscribe feature.
I can only find downgrade option, which is not very clear to me whether I won't get charged for this or still charged for lower fee (downgrade membership).
I tried to open my Credit Card and guess what? They didn't provide option for me to remove my Credit Card data.
User should have an ability to manage their data, especially when it's a financial stuff. Why they didn't try to use iTunes Subscription instead? Isn't Apple limited other apps to use iTunes payment for Digital Goods/Service?
I've tried to asked them on Intercomm, but got no reply for more than 1 week.
It seems the founder is more interested on replying the comment on Producthunt rather than replying their customer's problem.
Pros:Better transcription result than other products (I'd say 50-70% English words successfully translated from Audio to text)
Cons:Very very weird business model and lack of subscription management feature
Cassette
Mention ✪ Insights Center
Cassette
Mention ✪ Insights Center
Cassette
Timestripe
Cassette
Cassette
24Sessions
Cassette