Chatway MCP - Let ChatGPT & Claude answer customer support tickets via MCP
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Chatway is a live chat and customer support platform that lets you bring your own AI agent. Connect ChatGPT, Claude, Gemini, Cursor, or any MCP-compatible assistant to manage customer conversations, reply to messages, search contacts, and access your knowledge base. No coding required. Chatway also includes a built-in AI Support Agent, shared inbox, help center, automation, iOS and Android apps, and integrations with WhatsApp, Instagram, Facebook Messenger, and more. Get started for free.
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billing questions would be the first thing we’d try this on, those answers are pretty much always in the help center already. when it drafts from an article does it tell you which one? would save whoever’s reviewing a lot of time