Cohere - See what your users are seeing, engage them with context.

🥦 Hello Product Hunt! 🥦 We’re super excited to share Cohere with you! It’s the easiest way to onboard and support users, allowing you to see what they’re doing in real-time, and guide them via Figma-like cursors, typing, and scrolling. We’ve seen the power of high-touch onboarding and support firsthand. During my time at Superhuman, I saw both evangelists and power users emerge from this process. With Cohere, you can guide users through your application — and when they’re not sure what to do, jump in and help them out. Since there is no setup involved, Cohere makes this process a breeze — you no longer have to ask your user to grant screenshare permissions, make them a meeting host or share embarrassing content from their desktop. You can see their screen with just a click on Cohere. 🐦 With bird’s eye view, you can see a live grid of active users on your site. This allows you to preemptively spot issues and correct them. Cohere is also easy to integrate — it takes 2 lines of code, and requires zero setup on the user’s end. Additionally, Cohere is: • Instantly responsive and pixel-perfect — by streaming the contents of the webpage instead of pixels on the screen, Cohere is fast and 10x more efficient. • Built with privacy in mind — since Cohere has a semantic understanding of your app, developers can block certain elements or menus on the page from showing up on Cohere. This prevents sensitive info from being shared, which isn’t possible with regular screenshare. We’re super excited to launch to the PH community, and we’d love to hear any feedback or answer any questions you might have. Would love to hear from you at founders@cohere.so, and try us out at https://cohere.so!

I’ve said before, Cohere is the future of customer interactions. Whether you’re just building out your MVP or scaling your company, having the ability to help customers instantly and seamlessly can be the difference between successful customer retention or them walking out the door. With Replay, you can go back in time, view customer sessions, and uncover issues before they’re a problem vs. guessing. You'll understand how your customers are using your product by being able to see it retroactively. Cohere is the ultimate package for customer success.

I still can’t believe how quickly this team iterates. We’re big fans of Replay at Ramp. Replay has really helped us understand where our users are struggling so that we can optimize our most critical user flows.

Love the product - it helps you understand where visitors get confused and why they leave our site

I will try this product

This looks like a great additional to an already awesome product! Great work team

POWERFUL

Congrats on the launch

The rate you're shipping at ⚡️ 🤯 congrats again team!

The homepage is beautifully designed. I noticed there's a lot of focus on security. How long do you keep sessions and how do make sure Replay is just as secure as other features?