Tom Shelly

EverAfter - Empower your tech-touch accounts with a self-serve hub

Customer hubs make low-touch accounts truly self-sufficient.
Automate the creation of hubs that include tasks, written resources, videos, and everything in between. Give your customers the ability to comment, upload files, and share feedback

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Victor Cucu
Awesome product, congrats on your launch.
Soumya Chaturvedi
Amazing product.. Really liked the idea
Ben Downey
Great product and a great team! Congrats on the launch!
Tom Shelly
@ben_downey thanks so much, Ben! means a lot coming from you as you know the product so well!!
Ashley Porciuncula
What an amazing tool! Good job team!
Tom Shelly
@ashleymarinep Thanks you!!
Jernej Samide
Nice collaboration tool @tom_shelly2 :) Especially for developers, but can probably also used for other touchpoints.
Tom Shelly
@nuvo thanks! Our tool is actually no-code. Its designed for non-developers to be able to create hubs using a drag-n-drop creator. All widget based. Same as seen in the first gif.
Jha
This is neat. I've shared it with my team.
Tom Shelly
@shivam_jha3 wow!! great to hear!!
Gaurav Goyal
This seems interesting @tom_shelly2 @noa_danon1 Quick question: How would I classify tech-touch customers?
Tom Shelly
@noa_danon1 @gauravgoyal_gg great question! it really depends on your own company. for some companies this means their larger pool of clients, the ones who are paying the lowest ARR and are just starting out with the product. For others, a tech-touch motion can be incorporated into every customer tier. We actually hosted a great webinar on the topic last week. Feel free to check it out here; https://learn.everafter.ai/tech-...
Gaurav Goyal
@noa_danon1 @tom_shelly2 Thanks for the information. Will go through the webinar.
Elena Librich
The best solution for customer success 👏🏻 keep up with the great work on the platform
Anna Jack
This is very nice idea. Congratulations on the launch
Simon
this is going to be hugely useful for more traditional bricks and motor type businesses.... I'm thinking things like real estate even legal another professional and in my own past publishing where you're dealing with clients and the passing backwards and forwards are various different types of information. buy any thought was for these sorts of people who don't live online a lot of the description of the service on the homepage of the website use language that was more 'techie'. would there be a way to explain the service that would make sense to a suburban business person or their pa? that's just my thinking on what looks like a fantastic tool!
Tom Shelly
@simon_s_j Thanks! Really appreciate your comment. Our current audience is indeed more techie, but we're completely open to anyone who the product would be useful for :)