Niv Dror

Fin - A new kind of assistant that runs in the cloud

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UPDATE: Since the time of this post, we have lowered prices 25% to 40% and dramatically improved the quality of service across all major categories.

➡️ Read more in THIS POST.

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Amanda Aksamit

I've been using Fin for about 9 months, and it's been an insanely beneficial time-saver. While I typically use it for small tasks I don't want to do myself (call the insurance company or find a service provider), I can see how it would be helpful to folks who own their own businesses or don't have an assistant of their own. Fin has helped me with scheduling, travel planning and the like.

For those who say it's too expensive to use full time, I disagree. Yes- people who use Fin full time as an executive assistant are possibly paying $1000+ a month, but they're only paying for what they actually need done and aren't paying payroll tax or health insurance for an actual human employee.

If you're a casual user, just be conscious of the tasks you submit. Easy enough!

Like any startup, Fin may have their hiccups, but they're eager to right their wrongs and retain their users. They're also quick and responsive to improve their service based on user feedback.

Pros:

Huge timesaver, does the work you don't want to

Cons:

Can be expensive, but use it wisely and you won't have an issue

Aren Rai

Fin is very fair with costs and time as long as you are very up front with what tasks you need completed, how you want them done, and relay all the necessary details without too much back and forth. Rather than capping a task at a certain cost, they charge by the minute, which is what it would actually cost you to do something (most of the time). Often when I am surprised at a bill, I have somewhere in my mind the idea that I could have done that task faster, but nobody

Pros:

Does more than any other AI I've ever seen. Have stepped their game up in customer service, quality, speed, and efficiency since Jan 18.

Cons:

No Android app.

Cory Brown

--> Fin will spam your contacts. Don't do that to your friends or colleagues.

Fin spammed me, because I happen to have friends who have Fin accounts. They say they take CAN-SPAM "very seriously" and they have permission, but they don't. I never gave them permission.

When I pointed this out, the CEO admitted they run filters on their existing users and send automatic, unsolicted emails to their users' contacts. This is unaccaptable and gross.

Worse yet, he even admitted that inviting people who don't want the service would be a negative. But they are doing it anyway. In the original email, it suggested reaching out to the legal team if you had questions. They never answered.

Pros:

Zero. They spam your contacts.

Cons:

Will spam your contacts

James York
Only available in USA. Say what? It's GLOBALisation, people... *huff*
Ben Cousin
Nice job, would also love to give it a try Just a little thing: "Fin" is the french word for "End"... may be usefull if you want to expand to France.
Joshua Dance
Signed up. Excited to try it. What is the difference between Magic and Fin?
kortina
@joshdance One way to think about this might be thinking about how you would answer this question for 2 full time human assistants. Both theoretically do the same thing / serve the same role. What's nice about on demand services like these is you can with relatively low cost try both and compare your results.
Ripul Agarwal
@kortina @lessin I understand the idea of quality comes with a price and wanting to find the right early adopters who appreciate the value you offer through Fin. But the perceived value price cannot be quantified for the use-cases mentioned (yet). I feel people strictly quantify their time only with respect to time they spend on a business activity/input. Like freelancing, providing a service, any professional work. Personal time saving is still hard to price (like buying stuff for a friend, booking a cab for self, choosing from a bottle of wine etc). If Fin could help automate any work of a professional in her/his workflow like writing a block of code, polishing a draft design, proof-reading a draft to name some simple (not simple from automation standpoint though), then the price you have come up with would be apt if not less. For automating personal tasks, putting any price on saving time 'effectively' is still an anomaly. But then that's just me.
Sean Adams
@lessin and @kortina, can Fin do high-level product/innovation research? For example, "Hey Fin, I need to know the Total Addressable Market for floating desktop globes for HNWI in the US who fall in the age group of 25-45?"
Chase Rief
From the pricing page: "Most users spend between $500 and $5,000 per month." - That seems a little high to try this out.
CarHughes
Pricing way off the charts.