Front Devotee here. Mathilde worked with me to find a way for Front to be used for my special needs. We needed a way to share an inbox and I needed a way to assign emails to my agents. We don't respond to the incoming mail but we get an overwhelming amount of information from these emails that are time sensitive. Now, the right emails go to the right person at the right time. They are tagged and easy to follow and track. The interface upgrade has been exactly what was needed for a cleaner easier to use environment. It's all good!
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The real jewel of a unified messaging platform is the analytical data that can be used to drive productivity through automation/AI.
Fantastic tool and hope to give it a trial someday, not sure if 14 days trial is enough for startup like us and certainly no intention to subscribe to another monthly bill. @collinmathilde are you in any benefit program for startups?
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