81% of our mobile users hold their phone in one hand.
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We analyzed touch data across 900,000 mobile sessions.
One-handed use: 81%
Two-handed: 14%
Unknown: 5%
Median thumb reach zone: bottom 40% of screen
Interactions in top 25% of screen: 9% of all taps
Most of our primary actions were in the top right corner, which was the hardest place to reach with a thumb. Users were either using two hands, stretching, or not tapping those actions at all. We had been designing for a screen, not a hand.
We moved primary actions to the bottom third and added a bottom sheet for secondary actions. Tap rate on primary actions rose 37%, and one-handed task completion rose 29%.
Where are your most important actions, and can a thumb reach them?
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