Pramod Rao

What are the best ways to use gamification to drive engagement in a community?

by
Points system, badges, leaderboard, recognition. Big fan of how Stackoverflow implemented it without diluting the experience/quality. Any other ideas/examples?
8 views

Add a comment

Replies

Best
Fateh Ali
Multiple reasons are given for this technology craze. Badges, leaderboard, recognition, loyalty points, groups (custom built for business usecase), reward system In a way, we are addicted to dopamine hits and are using our phones to satisfy our constant need for instant gratification. That is partially correct, although other neurotransmitters such as oxytocin, serotonin and endorphins also come into play when implementing gamification in your employee or customer engagement strategies. In regards to engagement, people get motivated with Extrinsic motivation - where we are motivated to do something because of the external reward. Extrinsic motivators are often established through gamification as points, milestones, achievements, rewards or notifications Gamification in a community is a proven method to add to customer engagement strategies and deliver results. Using gamification for apps can increase usage and adoption rate and often makes your product more habit-forming. Cheers' Fateh Ali CEO & Co-founder Kitcod.com Enabling in-app social API
Pramod Rao
@fateh_shahkar yes, done well (like Stackoverflow), it does help drive quality engagement. However, badges and points for the sake of it can result in negative behaviour. This is a great resource to think about all aspects of gamification: https://yukaichou.com
Fateh Ali
@prao25 Actionable gamification is interesting, thanks for sharing
Naman Sarawagi
I think people like a general "Thank you" and want to participate if they get alerts for relevant conversations. Score keeping - I think works for mid-level engaged users. Not for people who haven't started or are already highly engaged. Recognition between peers is good. I should be able to see them see me. Easily happens when you call someone on stage in offline mode. Not sure about online.
Pramod Rao
@namansr agree! Acknowledgement of effort and recognition go a long way in any interaction. In the online world, having a space for shoutouts and celebrating small wins is what I've seen work wonders.
Aliaksandr Kandratsiuk
@namansr Interesting opinion.
Ryan Hoover
I dislike the word gamification, largely because it's overused and misunderstood. One of the biggest faults is throwing points and badges around when users do something. Better: Reward users for doing something hard/rare so that it means something or enable the community to recognize valuable contributions (e.g. upvotes for launching something interesting on PH).
Pramod Rao
@rrhoover thanks, Ryan! Agree, points for doing something might lead to an increase in activity but at the cost of authenticity. Enabling the community to recognize value is a great way to think about it.
Iuliia Shnai
@rrhoover Do you consider day strike on PH as a gamified element? For me it is. Simple, but powerful progress bar, which keep me more engaged already after only 4 days. In general I am quite positive about gamification inside products if it is ethical. And if it is too much the users will say:) Reddit I think give karma points for every message, at least before, but it felt ok and they had their reason for that.
Ryan Hoover
@iuliia_shnai it's certainly an example of gamification. If I'm honest, it's super shallow and probably not that impactful (we haven't a/b tested to see if it increases engagement meaningfully) but it's not disruptive to the experience and some people like it.
Iuliia Shnai
Interesting topic! I recently researched different gamified elements used by companies for user onboarding and engagement. Found some cool like: #1 Tokens (TwitterHunter) #2 Virtual currency (Reddit) #3 Timed quizzes #4 Badges (Coursera) #5 Levels (Linkedin) #6 Roulette & Spin the wheel (SaaStr) #7 Avatars (Reddit) #8 Money rewards & Referrals (AppSumo) #9 Checklists (Practically everyone now:) #10 Progress bar (PH, and many others who have checklists) Not sure they all fit for community engagement but I think some ideas can be useful:) Especially I love tokens, from TH. Here, more thoughts and screenshots from different tools. https://www.marbleflows.com/blog...
Rich Watson
Our app uses a lot of that- reputation points, distinguishable badges to earn, and leaderboard rankings. Our app is for stock (and soon crypto) traders to track and share their trades. They can earn high win rate, top trader, and activity badges. There is a leaderboard that ranks traders based on time frames such as daily, weekly, monthly, quarterly, yearly and all-time. Their trading stats on their dashboard are public for everyone to see. With the way covid and the GameStop short squeeze on Reddit happened with imepcable timing of each other this brought in a lot of young traders and gamifying the app just a bit really interests them.
Pramod Rao
@richw thanks, Rich. These look well-designed to drive engagement with the product. Does your product also have the ability for members to interact with or help each other?
Rich Watson
@prao25 Not directly through the app no, we operate on Discord where users engage and interact with each other. Eventually we'll add commenting on the app.
Evgeniy Yakubovskiy
Hi all. I would like to give you one successful and exciting example of gamification: The Fitness+ app from Apple is a motivational service that offers exercise programs for users with different fitness levels. Gamification tools include motivating music tracks, ratings of own and other users' achievements, activity rings to track progress, animated congratulations for achieving a particular result, and others.
Pramod Rao
@evgeniyyakubovckiy thanks, Evgeniy! Will check it out.
Evgeniy Yakubovskiy
@prao25 I hope it will be useful for you
Cyrus
@prao25 @evgeniyyakubovckiy Self rating is very interesting concept. Didn't think about that 🤔
Yoshika Lowe
I think Yu-kai Chou gives excellent insight about gamification and how to drive engagement beyond badges, leaderboard, etc. Here: https://yukaichou.com/gamificati... Although he does explain the place of and relevant uses for those forms of rewards that we think of when we hear the word gamification in his book: "Gamification Book: Actionable Gamification – Beyond Points, Badges, and Leaderboards." He talks about the 8 Core Drives of Gamification which he called Octalysis.
Pramod Rao
@ylowe thanks, Yoshika! Love the book and how it talks about gamification is not just points, badges and leaderboard.
GamerSeo
There is a post on gamification on our blog, we invite you to read it :)
Pramod Rao
@gamerseo thanks, please share the link here
Andrew James Bagby
I think badges, leaderboards, and other status symbols are over rated. Easy solutions for us, not very interesting for the user. I'd think more about access and tiers of access. Why am I engaging and what is the next functionality I unlock? I'm more interested in working towards something rather than grinding something for points.
Pramod Rao
@andrew_bagby tiers of access / concept of working towards something is a great way to look at it vs just points! Thanks, Andrew.
Social Talent
Mini-games are a good way to drive engagement = investment = transactions. A good example is promo.suite.social
12
Next
Last