Gleap Knowledge Base - Build your help center for lightning fast customer support

This is a fantastic product; the team is very responsive to your requests and implements them quickly. I am amazed that they are able to roll out so many changes while keeping the platform stable. I have many uses for Gleap for various projects but my biggest is a major government project with 30+ active individuals and using Gleap to manage the rapid web development and user feedback via Gleap's Kanban board feature. With this new knowledge feature, it will certainly assist when the system goes live! Keep up the good work and kudos to the Gleap team!

Congrats with launch! Nice design, but can it be customised to a website's style a bit?

Hey there, Really excited to be back on Product Hunt and celebrate the launch of Gleap’s knowledge base with y’all. We believe that building lasting customer relationships is more important now than ever, which is why we listened to our users and built a help center to speed up customer support. Of course, the knowledge base is just the beginning. Gleap really supports the whole development lifecycle: - Users can report bugs with the click of a button or by shaking their phone. - Development teams get flawless bug reports logged with all the technical and visual data allowing them to fix bugs at light’s speed. - Let users vote on feature requests with your very own product roadmap board. Share your board or even embed it on your website. - Run in-app and on-site surveys to increase customer satisfaction or find product market fit. Your response rates will skyrocket. - Chat with users live now or reach them via email later with our live chat feature. I cannot wait to see what everyone here has to say. Cheers, Isabella

There's no other way to put it: I love Gleap. We've been using it for one of our SaaS for about 2 months and we're really happy. And (unrelated to the PH launch) we just installed it on our second SaaS this morning! Can some things be improved? Of course, but the the team is very reactive on the other end so you know you're in good hands.

Hey Lukas! The product looks great and will be super helpful to a small team that can't hire additional support for user queries. I will check this out. Good luck :)

congrats on the launch!!

Great achievement! <3

Gleap is a game changer for our apps, as well as our clients! The team over there is super helpful and dedicated to fixes and updates. You can really tell they care about their product :)

I love Gleap a lot! :) It keeps on getting better. ;-) Thanks @lukas_bohler!

@lukas_bohler and team congrats to this fantastic launch. We've switched from Intercom to Gleap a while ago and are impressed by your product robustness and speed. Our customers adopted the new support methodology immediately and we could scale our customer ops significantly. Keep up the great work!